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- Tasks: Assist stylists and clients in a luxury shopping environment, ensuring a top-notch experience.
- Company: Join Harvey Nichols, a leading luxury department store known for its inclusivity and diversity.
- Benefits: Enjoy a dynamic work culture with opportunities to engage in fashion events and client interactions.
- Why this job: Perfect for fashion lovers wanting to gain experience in luxury retail while working with a vibrant team.
- Qualifications: Strong organizational skills, a passion for fashion, and excellent communication abilities are essential.
- Other info: This is a temporary role for 3 months, ideal for students seeking hands-on experience.
Luxury department store, Harvey Nichols, is searching for a new Stylist Club Assistant to join its thriving Personal Shopping department in Knightsbridge. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you.
As the new Stylist Club Assistant, you will work 40 hours a week in our Knightsbridge store. Please note, this role is TEMPORARY, for 3 months., As the new Stylist Club Assistant, you will be the first point of contact for the team and make their fashion dreams a reality, providing a fun and enjoyable 5* experience. You will:
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Support a team of stylist club consultants to build Harvey Nichols Stylist Club base by assisting in all client related activities, including but not limited to private shopping appointments, store visits, brand events, meals etc.
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Understand the unique needs of both your local and global stylists, and ensure you are meeting these and providing an incredible service both physically and digitally.
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Answer emails and calls through to our main Stylist Club lines and take responsibility of organising any requests including appointments. Ensure that the calendars are up to date and appointments are communicated with the shoppers.
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Take ownership of full communications with stylists whilst a private shopper is out of office, including appointments, selling or stock management.
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Manage and maintain client data base and files, ensuring that client data is handled in a compliant way and on Harvey Nichols own systems.
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Manage stock movement efficiently, ensuring that it is returned to the shop floor as soon as possible to maximise sales.
Do you keep up to date with luxury fashion?
Do you have excellent organisational skills?
Do you love all things luxury retail?, * Do you have strong Administrative and Organisational skills?
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Face problems and challenges with a positive ‘can do’ attitude and remain approachable and helpful to others.
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Do you have a great knowledge and passion for all things fashion?
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Are you great at talking to people?
Stylist Club Assistant employer: Harvey Limited
Contact Detail:
Harvey Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stylist Club Assistant
✨Tip Number 1
Familiarize yourself with the luxury fashion market, especially brands that Harvey Nichols carries. Being knowledgeable about current trends and key designers will help you stand out during your interactions with the team.
✨Tip Number 2
Practice your communication skills! As a Stylist Club Assistant, you'll be the first point of contact for clients and stylists. Role-play scenarios with friends or family to enhance your ability to engage and assist effectively.
✨Tip Number 3
Showcase your organizational skills by creating a mock schedule or calendar for managing appointments and client requests. This will demonstrate your proactive approach and readiness to handle the responsibilities of the role.
✨Tip Number 4
Emphasize your positive attitude and problem-solving abilities in conversations. Share examples of how you've faced challenges in previous roles and turned them into opportunities, as this aligns with the culture at Harvey Nichols.
We think you need these skills to ace Stylist Club Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Stylist Club Assistant at Harvey Nichols. Highlight your relevant experience in luxury retail and customer service in your application.
Tailor Your CV: Customize your CV to reflect your organizational skills and passion for fashion. Include specific examples of how you've provided excellent customer service or managed client relationships in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Mention your knowledge of luxury fashion and how you can contribute to creating a 5* experience for clients.
Highlight Communication Skills: Since the role involves a lot of communication with stylists and clients, emphasize your strong verbal and written communication skills. Provide examples of how you've effectively managed appointments or client inquiries in the past.
How to prepare for a job interview at Harvey Limited
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for luxury fashion during the interview. Share your favorite brands, trends, or experiences that highlight your knowledge and passion for the industry.
✨Demonstrate Your Organizational Skills
Prepare examples of how you've successfully managed schedules, appointments, or client communications in the past. This will showcase your strong administrative skills, which are crucial for the Stylist Club Assistant role.
✨Emphasize Your People Skills
Since this role involves a lot of interaction with clients and stylists, be ready to discuss your experience in customer service. Highlight situations where you provided exceptional service or resolved conflicts effectively.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle specific situations, such as managing a busy schedule or dealing with a difficult client. Think through potential scenarios beforehand and prepare your responses to demonstrate your problem-solving abilities.
