Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with clients, manage showroom operations, and support designers in a vibrant environment.
- Company: Join Harvey Jones, a leading bespoke kitchen designer with over 40 years of excellence.
- Benefits: Enjoy a dynamic work culture, potential for growth, and hands-on experience in design.
- Why this job: Be a key player in creating dream kitchens while building valuable client relationships.
- Qualifications: Ideal for confident communicators with a flair for customer service and organisation.
- Other info: Must be available to work Saturdays and have a driver's license depending on location.
The predicted salary is between 24000 - 36000 £ per year.
Base pay range: Full-time, Monday to Saturday (on rotation), 10am-6pm.
About Us: For over 40 years, Harvey Jones has hand-built more than 20,000 bespoke kitchens, delivering furniture our clients are proud to use and have in their homes. We are passionately dedicated to always exceeding client expectations by inspiring, designing, and crafting premium handmade kitchens that will forever be loved. As a growing company with 27 showrooms across the UK and plans to open more, our award-winning ranges and projects are regularly featured in magazines, newspapers, and design websites.
Role Overview: As a Showroom Host, you are a Brand Ambassador, supporting the Harvey Jones client journey in your showroom. Your role is crucial in optimizing showroom coverage, both in person and through facilitating Designers' and Design Assistants' diary management. You will deliver first-class engagement and rapport building, leading to booking time for Designers' Discovery sessions from both walk-in leads and telephone inquiries. This role enables Kitchen Designers to dedicate maximum time to sales and design activities while ensuring the production, procurement, and installation functions work with specifications that support a right-first-time approach, minimizing error, remedial cost, and delay.
Duties and Responsibilities:
- Showroom Upkeep and Maintenance: Ensure health & safety compliance. Manage stock stationery orders and monitor supplies. Maintain showroom presentation, including visual props. Oversee cleaner's management and maintain the showroom maintenance checklist.
- Administration Duties: Manage client communication, filing, and petty cash. Handle showroom diary management to ensure sales cover. Meet and greet walk-in prospective clients in the absence of a sales designer, following the training provided. Issue reports to different functions/management as requested and ensure they are recorded in the appropriate communication channel (e.g., KPIs of the role and petty cash management).
- Client Engagement: Provide a warm welcome to potential clients when no Kitchen Designer is present or available. Ensure conversations align with company brand guidelines and support the onward client journey. Calling customers who have requested a brochure to qualify their interest and potentially a Discover session with a sales Designer.
Person Profile: We are looking for unique individuals at Harvey Jones, ideally with previous experience in a client-facing role. You will need to be able to build rapport, listen to customers' needs, and inspire confidence in the Harvey Jones brand. You should have excellent organizational skills, the ability to plan ahead. You should be:
- Well-presented, articulate, and confident in conversing with high-spending customers.
- Able to build rapport and identify selling opportunities while inspiring confidence and influencing decisions.
- Ambitious and self-motivated, a real go-getter.
- Willing to adhere to and follow company processes.
- Highly organized, able to manage multiple projects.
- A strong problem solver who can think outside the box to create solutions.
- In possession of a driver's license and own vehicle (depending on the showroom location).
- Available to work Saturdays.
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Other duties may be assigned, and the job description will be reviewed and updated as the needs of the business evolve.
Seniority level: Entry level
Employment type: Full-time
Job function: Design, Art/Creative, and Information Technology
Industries: Consumer Services
Showroom Host employer: Harvey Jones
Contact Detail:
Harvey Jones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Host
✨Tip Number 1
Familiarise yourself with Harvey Jones' brand and values. Understanding their commitment to bespoke kitchens will help you engage with potential clients in a way that aligns with the company's ethos.
✨Tip Number 2
Practice your communication skills, especially in a client-facing context. Being articulate and confident will help you build rapport with customers, which is crucial for a Showroom Host role.
✨Tip Number 3
Show your organisational skills by preparing a mock showroom setup. This will not only demonstrate your ability to maintain showroom presentation but also give you practical experience in managing space effectively.
✨Tip Number 4
Network with current or former employees of Harvey Jones if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Showroom Host
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Showroom Host. Tailor your application to highlight relevant experiences that align with these duties.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous client-facing roles, organisational skills, and any experience in sales or customer service. Use bullet points for clarity and focus on achievements.
Write a Personalised Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Harvey Jones that resonate with you and how your skills can contribute to their mission of exceeding client expectations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Harvey Jones
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Harvey Jones and their bespoke kitchens. Research the company’s history and values, and be ready to discuss why you want to be a part of their team.
✨Demonstrate Your Client Engagement Skills
Prepare examples from your past experiences where you successfully built rapport with clients. Highlight how you listened to their needs and provided solutions, as this role heavily relies on client interaction.
✨Be Organised and Detail-Oriented
Since the role involves managing diaries and maintaining showroom presentation, showcase your organisational skills. Bring a planner or notes to the interview to demonstrate your ability to keep track of multiple tasks.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you would handle specific situations in the showroom. Think of scenarios where you had to think on your feet and provide effective solutions.
