Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with clients, manage showroom operations, and support designers in a vibrant environment.
- Company: Join Harvey Jones, a leading bespoke kitchen company with over 40 years of excellence.
- Benefits: Enjoy a dynamic work culture, potential for growth, and the chance to be part of a creative team.
- Why this job: Be a brand ambassador, inspire clients, and contribute to crafting beautiful kitchens that last a lifetime.
- Qualifications: Ideal candidates should have client-facing experience, excellent communication skills, and a passion for design.
- Other info: Flexible working hours with a focus on teamwork and personal development.
The predicted salary is between 24000 - 36000 £ per year.
Full-time: Monday to Sunday (on rotation), 9:30am-6pm
About Us: For over 40 years, Harvey Jones has hand-built more than 20,000 bespoke kitchens, delivering furniture our clients are proud to use and have in their homes. We are passionately dedicated to always exceeding client expectations by inspiring, designing, and crafting premium handmade kitchens that will forever be loved. As a growing company with 27 showrooms across the UK and plans to open more, our award-winning ranges and projects are regularly featured in magazines, newspapers, and design websites.
Role Overview: As a Showroom Host, you are a Brand Ambassador, supporting the Harvey Jones client journey in your showroom. Your role is crucial in optimizing showroom coverage, both in person and through facilitating Designers' and Design Assistants' diary management. You will deliver first-class engagement and rapport building, leading to booking time for Designers' Discovery sessions from both walk-in leads and telephone inquiries. This role enables Kitchen Designers to dedicate maximum time to sales and design activities while ensuring the production, procurement, and installation functions work with specifications that support a right-first-time approach, minimizing error, remedial cost, and delay.
Duties and Responsibilities:
- Showroom Upkeep and Maintenance: Ensure health & safety compliance. Manage stock stationery orders and monitor supplies. Maintain showroom presentation, including visual props. Oversee cleaner's management and maintain the showroom maintenance checklist.
- Administration Duties: Manage client communication, filing, and petty cash. Handle showroom diary management to ensure sales cover. Meet and greet walk-in prospective clients in the absence of a sales designer, following the training provided. Issue reports to different functions/management as requested and ensure they are recorded in the appropriate communication channel (e.g., KPIs of the role and petty cash management).
- Client Engagement: Provide a warm welcome to potential clients when no Kitchen Designer is present or available. Ensure conversations align with company brand guidelines and support the onward client journey. Calling customers who have requested a brochure to qualify their interest and potentially a Discover session with a sales Designer.
Person Profile: We are looking for unique individuals at Harvey Jones, ideally with previous experience in a client-facing role. You will need to be able to build rapport, listen to customers' needs, and inspire confidence in the Harvey Jones brand. You should have excellent organizational skills, the ability to plan ahead. You should be:
- Well-presented, articulate, and confident in conversing with high-spending customers.
- Able to build rapport and identify selling opportunities while inspiring confidence and influencing decisions.
- Ambitious and self-motivated, a real go-getter.
- Willing to adhere to and follow company processes.
- Highly organized, able to manage multiple projects.
- A strong problem solver who can think outside the box to create solutions.
- In possession of a driver's license and own vehicle (depending on the showroom location).
- Available to work Saturdays.
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Other duties may be assigned, and the job description will be reviewed and updated as the needs of the business evolve. Roles may vary slightly between showrooms.
Showroom Host - Oxfordshire in Bicester employer: Harvey Jones Kitchens
Contact Detail:
Harvey Jones Kitchens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Host - Oxfordshire in Bicester
✨Tip Number 1
Familiarise yourself with Harvey Jones' brand and values. Understanding their commitment to bespoke kitchens and client satisfaction will help you engage more effectively during interviews and demonstrate your alignment with their mission.
✨Tip Number 2
Practice your communication skills, especially in a client-facing context. Role-play scenarios where you greet potential clients or handle inquiries, as this will prepare you for the warm engagement expected in the Showroom Host role.
✨Tip Number 3
Showcase your organisational skills by preparing a mock showroom management plan. This could include how you would maintain showroom presentation and manage diary schedules, demonstrating your proactive approach to the role.
✨Tip Number 4
Network with current or former employees of Harvey Jones if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Showroom Host - Oxfordshire in Bicester
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Showroom Host position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in client-facing roles. Emphasise your organisational skills and ability to build rapport with customers, as these are crucial for this role.
Write a Personalised Cover Letter: In your cover letter, express your enthusiasm for the Harvey Jones brand and the role of Showroom Host. Mention specific examples from your past experiences that demonstrate your ability to engage clients and manage showroom operations effectively.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are well-formatted and professional.
How to prepare for a job interview at Harvey Jones Kitchens
✨Show Your Passion for Design
Make sure to express your enthusiasm for kitchen design and the Harvey Jones brand during the interview. Share any personal experiences or inspirations that relate to bespoke kitchens, as this will demonstrate your genuine interest in the role.
✨Demonstrate Your Client Engagement Skills
Prepare examples of how you've successfully built rapport with clients in previous roles. Highlight your ability to listen to their needs and provide tailored solutions, as this is crucial for a Showroom Host.
✨Be Organised and Proactive
Showcase your organisational skills by discussing how you manage multiple tasks effectively. You might want to mention specific tools or methods you use to stay on top of your responsibilities, especially in a busy showroom environment.
✨Prepare Questions About the Role
Have a few thoughtful questions ready about the showroom's operations or the company's future plans. This shows your interest in the position and helps you understand how you can contribute to the team.
