Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome clients, manage showroom operations, and support designers in creating stunning kitchens.
- Company: Harvey Jones, a leader in bespoke kitchen design with over 40 years of experience.
- Benefits: Full-time hours, dynamic work environment, and opportunities for personal growth.
- Why this job: Be a brand ambassador and make a real impact on client experiences.
- Qualifications: Experience in client-facing roles, excellent communication, and organisational skills.
- Other info: Join a passionate team dedicated to crafting beautiful, handmade kitchens.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Showroom Host, Marlow & Bicester
Full-time: 40 hours per week, over 5 days
Hours
Bicester Showroom Opening Hours: Monday to Friday – 9 am to 6 pm; Saturday – 10 am to 5 pm; Sunday – 10.30 am to 4.30 pm
Marlow Showroom Opening Hours: Monday – Friday: 09:30 – 18:00; Saturday: 10:00 – 17:00
About Us
For over 40 years, Harvey Jones has hand-built more than 20,000 bespoke kitchens, delivering furniture our clients are proud to use and have in their homes. We are passionately dedicated to always exceeding client expectations by inspiring, designing, and crafting premium handmade kitchens that will forever be loved. As a growing company with showrooms across the UK and plans to open more, our award-winning ranges and projects are regularly featured in magazines, newspapers, and design websites.
Role Overview
As a Showroom Host, you are a Brand Ambassador, will support the Harvey Jones client journey and showcase our latest design innovations. The successful candidate will cover both our Marlow and Bicester Showroom.
Your role is crucial in optimising showroom coverage, both in person and through facilitating Designers\’ and Design Assistants\’ diary management. You will deliver first-class engagement and rapport building, leading to the booking of time for Designers\’ Discovery sessions from both walk-in leads and telephone enquiries. This role enables Kitchen Designers to dedicate maximum time to sales and design activities, while also ensuring the production, procurement, and installation functions work with specifications that support a right-first-time approach, minimising error, remedial cost, and delay.
Duties and Responsibilities
Showroom Upkeep and Maintenance:
- Ensure health & safety compliance.
- Manage stock stationery orders and monitor supplies.
- Maintain showroom presentation, including visual props.
- Oversee cleaner’s management and maintain the showroom maintenance checklist.
Administration Duties:
- Manage client communication, filing, and petty cash.
- Handle showroom diary management to ensure sales cover.
- Meet and greet walk-in prospective clients in the absence of a sales designer, following the training provided.
- Issue reports to different functions/management as requested and ensure they are recorded in the appropriate communication channel (e.g., KPIs of the role and petty cash management).
Client Engagement:
- Provide a warm welcome to potential clients when no Kitchen Designer is present or available.
- Ensure conversations align with company brand guidelines and support the onward client journey.
- Calling customers who have requested a brochure to qualify their interest and potentially arranging a Discover session with a sales Designer.
Person Profile
We are looking for unique individuals at Harvey Jones, ideally with previous experience in a client-facing role. You will need to be able to build rapport, listen to customers’ needs, and inspire confidence in the Harvey Jones brand. You should have excellent organisational skills, the ability to plan ahead.
You should be
- Well-presented, articulate, and confident in conversing with high-spending customers.
- Able to build rapport and identify selling opportunities while inspiring confidence and influencing decisions.
- Ambitious and self-motivated, a real go-getter.
- Willing to adhere to and follow company processes.
- Highly organised, able to manage multiple projects.
- A strong problem solver who can think outside the box to create solutions.
- In possession of a driver’s license and own vehicle (depending on the showroom location).
- Available to work Saturdays.
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Other duties may be assigned, and the job description will be reviewed and updated as the needs of the business evolve.
Roles may vary slightly between showrooms
#J-18808-Ljbffr
Showroom Host - Marlow & Bicester employer: Harvey Jones Kitchens
Contact Detail:
Harvey Jones Kitchens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Host - Marlow & Bicester
✨Tip Number 1
Get to know the company! Before your interview, dive into Harvey Jones' history and values. This will help you connect with the brand and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your people skills! As a Showroom Host, you'll be engaging with clients all day. Role-play with a friend or family member to build your confidence in starting conversations and making a great first impression.
✨Tip Number 3
Dress to impress! Since you'll be representing the Harvey Jones brand, make sure you look polished and professional. A well-presented appearance can set the tone for how clients perceive you and the company.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and enthusiasm, which are key traits we value at Harvey Jones.
We think you need these skills to ace Showroom Host - Marlow & Bicester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the brand. A bit of warmth and character can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Showroom Host position. Highlight any relevant experience you have in client-facing roles and how it aligns with our values at Harvey Jones. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences, making it easier for us to see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position right there, making it super easy for you to apply.
How to prepare for a job interview at Harvey Jones Kitchens
✨Know the Brand Inside Out
Before your interview, make sure you research Harvey Jones thoroughly. Understand their history, values, and what makes their kitchens unique. This will not only help you answer questions but also show your genuine interest in the brand.
✨Showcase Your People Skills
As a Showroom Host, you'll be engaging with clients regularly. Prepare examples of how you've built rapport with customers in previous roles. Think about specific situations where you turned a casual conversation into a meaningful connection.
✨Demonstrate Organisational Skills
The role requires excellent organisational abilities. Be ready to discuss how you manage multiple tasks and priorities. You could share a time when you successfully handled a busy schedule or maintained a well-organised workspace.
✨Dress to Impress
First impressions matter, especially in a client-facing role. Dress smartly and professionally for your interview. This reflects your understanding of the brand's image and shows that you take the opportunity seriously.
