At a Glance
- Tasks: Welcome clients, manage showroom operations, and support designers in creating bespoke kitchens.
- Company: Harvey Jones, a leading brand in handmade kitchen design with over 40 years of experience.
- Benefits: Full-time hours, dynamic work environment, and opportunities for personal growth.
- Other info: Join a growing company with exciting career prospects and a supportive team culture.
- Why this job: Be a key player in delivering exceptional customer experiences and showcasing innovative kitchen designs.
- Qualifications: Experience in client-facing roles, excellent communication skills, and a passion for design.
The predicted salary is between 30000 - 42000 £ per year.
Showroom Host
Full-time: 40 hours per week, over 5 days
Showroom Opening Hours
Monday to Friday – 9 am to 6 pm
Saturday – 10 am to 5 pm
Sunday – 10.30 am to 4.30 pm
About Us
For over 40 years, Harvey Jones has hand-built more than 20,000 bespoke kitchens, delivering furniture our clients are proud to use and have in their homes. We are passionately dedicated to always exceeding client expectations by inspiring, designing, and crafting premium handmade kitchens that will forever be loved. As a growing company withshowrooms across the UK and plans to open more, our award-winning ranges and projects are regularly featured in magazines, newspapers, and design websites.
Role Overview
As a Showroom Host, you are a Brand Ambassador,will support the Harvey Jones client journey and showcase our latest design innovations.
Your role is crucial in optimising showroom coverage, both in person and through facilitating Designers\' and Design Assistants\' diary management. You will deliver first-class engagement and rapport building, leading to the booking of time for Designers\' Discovery sessions from both walk-in leads and telephone enquiries. This role enables Kitchen Designers to dedicate maximum time to sales and design activities, while also ensuring the production, procurement, and installation functions work with specifications that support a right-first-time approach, minimising error, remedial cost, and delay.
Duties and Responsibilities
Showroom Upkeep and Maintenance:
Ensure health & safety compliance.
Manage stock stationery orders and monitor supplies.
Maintain showroom presentation, including visual props.
Oversee cleaner’s management and maintain the showroom maintenance checklist.
Administration Duties:
Manage client communication, filing, and petty cash.
Handle showroom diary management to ensure sales cover.
Meet and greet walk-in prospective clients in the absence of a sales designer, following the training provided.
Issue reports to different functions/management as requested and ensure they are recorded in the appropriate communication channel (e.g., KPIs of the role and petty cash management).
Client Engagement
Provide a warm welcome to potential clients when no Kitchen Designer is present or available.
Ensure conversations align with company brand guidelines and support the onward client journey.
Calling customers who have requested a brochure to qualify their interest and potentially arranging a Discover session with a sales Designer.
Person Profile
We are looking for unique individuals at Harvey Jones, ideally with previous experience in a client-facing role. You will need to be able to build rapport, listen to customers’ needs, and inspire confidence in the Harvey Jones brand. You should have excellent organisational skills, the ability to plan ahead.
You should be
- Well-presented, articulate, and confident in conversing with high-spending customers.
- Able to build rapport and identify selling opportunities while inspiring confidence and influencing decisions.
- Ambitious and self-motivated, a real go-getter.
- Willing to adhere to and follow company processes.
- Highly organised, able to manage multiple projects.
- A strong problem solver who can think outside the box to create solutions.
- In possession of a driver’s license and own vehicle (depending on the showroom location).
- Available to work Saturdays.
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Other duties may be assigned, and the job description will be reviewed and updated as the needs of the business evolve.
Roles may vary slightly between showrooms
Showroom Host - Bicester employer: Harvey Jones Kitchens
At Harvey Jones, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values creativity and client satisfaction. As a Showroom Host in Bicester, you will enjoy a supportive environment with opportunities for personal growth, all while being part of a team dedicated to crafting bespoke kitchens that inspire. With our commitment to employee development and a focus on maintaining high standards, you'll find a rewarding career path in a company that truly values its people.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Host - Bicester
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Showroom Host - Bicester at Harvey Jones Kitchens, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Harvey Jones Kitchens. Tailor your message to explain why you’re drawn to them and how you can contribute as a Showroom Host - Bicester. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Showroom Host - Bicester
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Harvey Jones Kitchens:When writing your cover letter, make sure to tailor your message specifically for Harvey Jones Kitchens. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Harvey Jones Kitchens
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Harvey Jones Kitchens that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Harvey Jones Kitchens that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Harvey Jones Kitchens’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
