Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with clients, manage showroom operations, and support designers in a vibrant environment.
- Company: Join Harvey Jones, a leading bespoke kitchen company with over 40 years of excellence.
- Benefits: Enjoy a dynamic work culture, potential for growth, and the chance to be part of a creative team.
- Why this job: Be a brand ambassador, inspire clients, and contribute to creating beautiful kitchens that last a lifetime.
- Qualifications: Ideal candidates should have client-facing experience, excellent communication skills, and a passion for design.
- Other info: Must be available to work Saturdays and possess a driver's license depending on showroom location.
The predicted salary is between 24000 - 36000 £ per year.
Full-time: Monday to Saturday (on rotation), 9:30am-6pm
About Us:
For over 40 years, Harvey Jones has hand-built more than 20,000 bespoke kitchens, delivering furniture our clients are proud to use and have in their homes. We are passionately dedicated to always exceeding client expectations by inspiring, designing, and crafting premium, handmade kitchens that will forever be loved. As a growing company with 27 showrooms across the UK and plans to open more, our award-winning ranges and projects are regularly featured in magazines, newspapers, and design websites.
Role Overview:
As a Showroom Host, you are a Brand Ambassador, supporting the Harvey Jones client journey in your showroom. Your role is crucial in optimizing showroom coverage, both in person and through facilitating Designers' and Design Assistants' diary management. You will deliver first-class engagement and rapport building, leading to booking time for Designers' Discovery sessions from both walk-in leads and telephone inquiries. This role enables Kitchen Designers to dedicate maximum time to sales and design activities while ensuring the production, procurement, and installation functions work with specifications that support a right-first-time approach, minimizing error, remedial cost, and delay.
Duties and Responsibilities:
- Showroom Upkeep and Maintenance:
- Ensure health & safety compliance.
- Manage stationery stock orders and monitor supplies.
- Maintain showroom presentation, including visual props.
- Oversee cleaner's management and maintain the showroom maintenance checklist.
- Manage client communication, filing, and petty cash.
- Handle showroom diary management to ensure sales cover.
- Meet and greet walk-in prospective clients in the absence of a sales designer, following the training provided.
- Issue reports to different functions/management as requested and ensure they are recorded in the appropriate communication channel (e.g., KPIs of the role and petty cash management).
- Provide a warm welcome to potential clients when no Kitchen Designer is present or available.
- Ensure conversations align with company brand guidelines and support the onward client journey.
- Calling customers who have requested a brochure to qualify their interest and potentially arrange a Discover session with a sales Designer.
Person Profile:
We are looking for unique individuals at Harvey Jones, ideally with previous experience in a client-facing role. You will need to be able to build rapport, listen to customers' needs, and inspire confidence in the Harvey Jones brand. You should have excellent organizational skills, the ability to plan ahead.
You should be:
- Well-presented, articulate, and confident in conversing with high-spending customers.
- Able to build rapport and identify selling opportunities while inspiring confidence and influencing decisions.
- Ambitious and self-motivated, a real go-getter.
- Willing to adhere to and follow company processes.
- Highly organized, able to manage multiple projects.
- A strong problem solver who can think outside the box to create solutions.
- In possession of a driver's license and own vehicle (depending on the showroom location).
- Available to work Saturdays.
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Other duties may be assigned, and the job description will be reviewed and updated as the needs of the business evolve.
Showroom Host employer: Harvey Jones Kitchens
Contact Detail:
Harvey Jones Kitchens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Host
✨Tip Number 1
Familiarise yourself with Harvey Jones' brand and product offerings. Understanding their bespoke kitchen designs and the overall customer experience will help you engage effectively with potential clients and demonstrate your passion for the brand.
✨Tip Number 2
Practice your communication skills, especially in a client-facing context. Role-play scenarios where you greet customers or handle inquiries can boost your confidence and help you build rapport quickly when meeting potential clients.
✨Tip Number 3
Show your organisational skills by preparing a mock showroom layout or diary management system. This will not only showcase your ability to manage multiple tasks but also demonstrate your proactive approach to maintaining showroom efficiency.
✨Tip Number 4
Network with current or former employees of Harvey Jones if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Showroom Host
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Showroom Host. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Compelling CV: Ensure your CV is well-structured and highlights your client-facing experience, organisational skills, and ability to build rapport. Use bullet points for clarity and focus on achievements that demonstrate your suitability for the role.
Write a Personalised Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific aspects of Harvey Jones that resonate with you and explain how your background makes you a great fit for the Showroom Host role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a client-facing role.
How to prepare for a job interview at Harvey Jones Kitchens
✨Know the Brand Inside Out
Before your interview, make sure you research Harvey Jones thoroughly. Understand their history, values, and what sets them apart in the kitchen design industry. This knowledge will help you demonstrate your passion for the brand and how you can contribute to their mission.
✨Showcase Your Client Engagement Skills
As a Showroom Host, building rapport with clients is key. Prepare examples from your past experiences where you've successfully engaged with customers, resolved issues, or created memorable interactions. This will show your potential employer that you have the right skills for the role.
✨Demonstrate Organisational Abilities
The role requires excellent organisational skills. Be ready to discuss how you manage multiple tasks and priorities effectively. You might want to share specific tools or methods you use to stay organised, as this will highlight your ability to handle the demands of the position.
✨Prepare Questions for the Interviewer
Interviews are a two-way street. Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Showroom Host role. This not only shows your interest but also helps you determine if the company is the right fit for you.
