At a Glance
- Tasks: Engage with clients, manage showroom operations, and support designers in a vibrant environment.
- Company: Join Harvey Jones, a leading bespoke kitchen manufacturer with over 40 years of excellence.
- Benefits: Enjoy a dynamic work atmosphere, potential for growth, and the chance to be part of a creative team.
- Why this job: Be a brand ambassador in a stunning showroom, making a real impact on client experiences.
- Qualifications: Ideal candidates should have client-facing experience, excellent communication skills, and a proactive attitude.
- Other info: Must be available to work Saturdays and possess a driver's license depending on location.
The predicted salary is between 24000 - 36000 Β£ per year.
Job Title: Showroom Host
Location: Bicester
Reports to: Head of Showroom Development
Salary: Β£26,000-Β£30,000
About Harvey Jones
At Harvey Jones, we have been crafting beautifully made, bespoke kitchens for nearly 50 years. Each one is built by hand using traditional techniques, designed to stand the test of time and tailored to the individual needs of our clients.
With 21 showrooms across the UK, we are proud to be a growing British brand, with our kitchens regularly featured in leading interiors publications.
The Role
As Showroom Host, you will be the first introduction to the Harvey Jones experience. Your role is to offer a warm, considered welcome, setting the tone for a thoughtful and personal client journey.
Working closely with our Kitchen Designers, you will ensure the showroom runs smoothly while creating opportunities for meaningful client engagement.
Key Responsibilities
- Offer a warm and professional welcome to every client, reflecting the Harvey Jones brand
- Guide clients through the showroom with confidence and attention to detail, bringing our displays to life
- Build rapport and identify opportunities to book Design Discovery appointments
- Manage showroom diaries to ensure excellent coverage and flow throughout the day
- Support designers by coordinating appointments and maintaining a calm, organised environment
- Maintain impeccable showroom standards, from displays to day-to-day presentation
About You
- A natural host with a genuine passion for people and service
- An excellent communicator, able to build rapport with ease and authenticity
- Organised, attentive, and quietly efficient
- A collaborative team player who takes pride in delivering a seamless experience
- An interest in interiors and design is welcomed
Why Join Harvey Jones
- Be part of a respected British brand known for quality and craftsmanship
- Work within a beautiful, design-led showroom environment
- Contribute to a business that values care, detail, and longevity in everything it does
- Join a supportive team with a shared commitment to exceptional client experience
If you take pride in creating a considered and welcoming environment, we would be delighted to hear from you!
TPBN1_UKTJ
Showroom Host employer: Harvey Jones Kitchens
Contact Detail:
Harvey Jones Kitchens Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Showroom Host
β¨Tip Number 1
Familiarise yourself with Harvey Jones' brand and values. Understanding their commitment to bespoke kitchens and client satisfaction will help you engage more effectively with potential customers and demonstrate your alignment with the company's ethos.
β¨Tip Number 2
Practice your communication skills, especially in a client-facing context. Being articulate and confident when interacting with high-spending customers is crucial, so consider role-playing scenarios or seeking feedback from friends to enhance your rapport-building abilities.
β¨Tip Number 3
Get to know the showroom layout and product offerings inside out. This knowledge will enable you to assist clients more effectively and create a welcoming atmosphere, making it easier for them to engage with the brand and book discovery sessions.
β¨Tip Number 4
Be proactive in managing your time and tasks. Since the role involves diary management and ensuring showroom coverage, developing strong organisational skills will help you juggle multiple responsibilities and support the sales team efficiently.
We think you need these skills to ace Showroom Host
Some tips for your application π«‘
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Showroom Host. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Compelling CV: Ensure your CV is well-structured and highlights your client-facing experience, organisational skills, and ability to build rapport. Use specific examples to demonstrate how you've excelled in similar roles.
Write a Tailored Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention why you are a good fit for Harvey Jones and how your skills can contribute to their mission of exceeding client expectations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Harvey Jones Kitchens
β¨Show Your Passion for Design
Make sure to express your enthusiasm for kitchen design and the Harvey Jones brand during the interview. Share any personal experiences or inspirations that relate to home design, as this will demonstrate your genuine interest in the role.
β¨Demonstrate Your Client Engagement Skills
Prepare examples of how you've successfully built rapport with clients in previous roles. Highlight your ability to listen to their needs and provide tailored solutions, as this is crucial for a Showroom Host.
β¨Be Organised and Proactive
Showcase your organisational skills by discussing how you manage multiple tasks effectively. You might want to mention specific tools or methods you use to stay on top of your responsibilities, especially in a busy showroom environment.
β¨Understand the Company Culture
Research Harvey Jones and its values before the interview. Familiarise yourself with their bespoke kitchen offerings and recent projects, so you can align your answers with their mission of exceeding client expectations.