Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with clients, manage showroom operations, and support designers in a vibrant environment.
- Company: Join Harvey Jones, a leading bespoke kitchen manufacturer with over 40 years of excellence.
- Benefits: Enjoy a dynamic work atmosphere, potential for growth, and the chance to be part of a creative team.
- Why this job: Be a brand ambassador in a stunning showroom, making a real impact on client experiences.
- Qualifications: Ideal candidates should have client-facing experience, excellent communication skills, and a proactive attitude.
- Other info: Must be available to work Saturdays and possess a driver's license depending on location.
The predicted salary is between 24000 - 36000 £ per year.
Showroom Host
Full-time: Monday to Saturday (on rotation). Monday to Friday: 09:00 – 17:30 and Saturday: 10:00 – 17:00
About Us:
For over 40 years, Harvey Jones has hand-built more than 20,000 bespoke kitchens, delivering furniture our clients are proud to use and have in their homes. We are passionately dedicated to always exceeding client expectations by inspiring, designing, and crafting premium handmade kitchens that will forever be loved. As a growing company withshowrooms across the UK and plans to open more, our award-winning ranges and projects are regularly featured in magazines, newspapers, and design websites.
Role Overview:
As a Showroom Host, you are a Brand Ambassador, based in our newly refurbished, stunning showroom, where you will support the Harvey Jones client journey and showcase our latest design innovations.
Your role is crucial in optimising showroom coverage, both in person and through facilitating Designers\’ and Design Assistants\’ diary management. You will deliver first-class engagement and rapport building, leading to the booking of time for Designers\’ Discovery sessions from both walk-in leads and telephone enquiries. This role enables Kitchen Designers to dedicate maximum time to sales and design activities, while also ensuring the production, procurement, and installation functions work with specifications that support a right-first-time approach, minimising error, remedial cost, and delay.
Duties and Responsibilities:
Showroom Upkeep and Maintenance:
Ensure health & safety compliance.
Manage stock stationery orders and monitor supplies.
Maintain showroom presentation, including visual props.
Oversee cleaner’s management and maintain the showroom maintenance checklist.
Administration Duties:
Manage client communication, filing, and petty cash.
Handle showroom diary management to ensure sales cover.
Meet and greet walk-in prospective clients in the absence of a sales designer, following the training provided.
Issue reports to different functions/management as requested and ensure they are recorded in the appropriate communication channel (e.g., KPIs of the role and petty cash management).
Client Engagement:
Provide a warm welcome to potential clients when no Kitchen Designer is present or available.
Ensure conversations align with company brand guidelines and support the onward client journey.
Calling customers who have requested a brochure to qualify their interest and potentiallyarranginga Discover session with a sales Designer.
Person Profile:
We are looking for unique individuals at Harvey Jones, ideally with previous experience in a client-facing role. You will need to be able to build rapport, listen to customers’ needs, and inspire confidence in the Harvey Jones brand. You should have excellent organisational skills, the ability to plan ahead.
You should be:
- Well-presented, articulate, and confident in conversing with high-spending customers.
- Able to build rapport and identify selling opportunities while inspiring confidence and influencing decisions.
- Ambitious and self-motivated, a real go-getter.
- Willing to adhere to and follow company processes.
- Highly organized, able to manage multiple projects.
- A strong problem solver who can think outside the box to create solutions.
- In possession of a driver’s license and own vehicle (depending on the showroom location).
- Available to work Saturdays.
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Other duties may be assigned, and the job description will be reviewed and updated as the needs of the business evolve.
Roles may vary slightly between showrooms
#J-18808-Ljbffr
Showroom Host employer: Harvey Jones Kitchens
Contact Detail:
Harvey Jones Kitchens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Host
✨Tip Number 1
Familiarise yourself with Harvey Jones' brand and values. Understanding their commitment to bespoke kitchens and client satisfaction will help you engage more effectively with potential customers and demonstrate your alignment with the company's ethos.
✨Tip Number 2
Practice your communication skills, especially in a client-facing context. Being articulate and confident when interacting with high-spending customers is crucial, so consider role-playing scenarios or seeking feedback from friends to enhance your rapport-building abilities.
✨Tip Number 3
Get to know the showroom layout and product offerings inside out. This knowledge will enable you to assist clients more effectively and create a welcoming atmosphere, making it easier for them to engage with the brand and book discovery sessions.
✨Tip Number 4
Be proactive in managing your time and tasks. Since the role involves diary management and ensuring showroom coverage, developing strong organisational skills will help you juggle multiple responsibilities and support the sales team efficiently.
We think you need these skills to ace Showroom Host
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Showroom Host. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Compelling CV: Ensure your CV is well-structured and highlights your client-facing experience, organisational skills, and ability to build rapport. Use specific examples to demonstrate how you've excelled in similar roles.
Write a Tailored Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention why you are a good fit for Harvey Jones and how your skills can contribute to their mission of exceeding client expectations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Harvey Jones Kitchens
✨Show Your Passion for Design
Make sure to express your enthusiasm for kitchen design and the Harvey Jones brand during the interview. Share any personal experiences or inspirations that relate to home design, as this will demonstrate your genuine interest in the role.
✨Demonstrate Your Client Engagement Skills
Prepare examples of how you've successfully built rapport with clients in previous roles. Highlight your ability to listen to their needs and provide tailored solutions, as this is crucial for a Showroom Host.
✨Be Organised and Proactive
Showcase your organisational skills by discussing how you manage multiple tasks effectively. You might want to mention specific tools or methods you use to stay on top of your responsibilities, especially in a busy showroom environment.
✨Understand the Company Culture
Research Harvey Jones and its values before the interview. Familiarise yourself with their bespoke kitchen offerings and recent projects, so you can align your answers with their mission of exceeding client expectations.
