Harvey seeks a Technical CX Specialist to join the Enterprise AI-focused customer experience team in London. You’ll be the frontline for high-impact enterprise support, resolving API, access, and product issues with empathy and clarity, while balancing multiple priorities during shifts that cover Wednesdays to Sundays.
You’ll collaborate across product and engineering, document interactions, and help continuously improve support materials.
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Hybrid Technical CX Specialist (EMEA) in London employer: Harvey, Inc
At Harvey, we pride ourselves on being an exceptional employer, offering a unique opportunity to work at the cutting edge of AI technology within a collaborative and innovative environment. As an Enterprise Customer Success Manager, you will not only play a pivotal role in shaping client experiences but also benefit from top-tier compensation and equity options, alongside ample opportunities for professional growth and development. Join us in redefining the future of work while working with a world-class team and prestigious clients in a dynamic and supportive culture.
