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- Tasks: Support patients and clinicians in a busy medical practice with administrative duties.
- Company: Harvey Group Practice, a supportive primary care environment.
- Benefits: Friendly workplace, training opportunities, annual leave, and wellbeing support.
- Other info: Join a dynamic team with opportunities for growth and professional development.
- Why this job: Make a real difference in patient care while developing your skills.
- Qualifications: Experience in medical administration is a plus; strong communication and IT skills required.
The predicted salary is between 29970 - 36483 £ per year.
The Medical Secretary and Administrator role is a vital part of our practice team, supporting both patients and clinicians to ensure the smooth day‑to‑day running of Harvey Group Practice. This varied and rewarding position combines medical secretarial duties, patient administration, and teamwork across a busy and supportive primary care environment.
You will play an important role in helping patients access the care and support they need, whilst working closely with GPs, nurses, and the wider practice team across our two sites. Duties may include managing referrals, processing clinical correspondence, supporting patient queries, coordinating appointments, and assisting with general administrative tasks.
Job Responsibilities- Process referrals via e-Referral Service and other NHS systems
- Manage referrals, dealing with rejected referrals and queries
- Track and follow up on referrals, investigations and patient queries
- Type, proofread and format medical letters
- Liaise with hospitals, community services and other healthcare providers
- Support clinicians with administrative tasks arising from consultations
- Maintain accurate and up‑to‑date patient records using EMIS
- Prioritise workload effectively in a busy environment
- Previous experience in a medical secretary or NHS administrative role (desirable)
- Excellent typing and IT skills (EMIS/Web experience advantageous)
- Highly organised with strong attention to detail
- Can manage a busy workload and work to tight deadlines
- Excellent communication and interpersonal skills
- Works well independently and as part of a team
- Maintains confidentiality and professionalism at all times
- Supportive and friendly working environment
- Opportunities for training and development
- Annual leave entitlement
- Access to wellbeing support
- On-site parking
- Verification
- Disclosure and Barring Service check required under the Rehabilitation of Offenders Act (Exceptions Order) 1975
Medical Secretary/Administrator employer: Harvey Group Practice
Contact Detail:
Harvey Group Practice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary/Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field, whether it's through LinkedIn or local events. We all know that sometimes it's not just what you know, but who you know that can help you land that perfect role.
✨Tip Number 2
Prepare for those interviews! Research common questions for medical secretary roles and practice your responses. We suggest doing mock interviews with friends or family to boost your confidence and nail that first impression.
✨Tip Number 3
Show off your skills! Bring along examples of your work, like formatted medical letters or patient records you've managed. We want to see how organised and detail-oriented you are, so don’t be shy about showcasing your talents.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Medical Secretary/Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in medical secretarial or NHS administrative roles. We want to see how your skills match the job description, so don’t be shy about showcasing your typing and IT skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting patients and clinicians. We love seeing enthusiasm for teamwork and patient care, so let that passion come through.
Show Off Your Organisational Skills: In your application, give examples of how you've managed busy workloads and tight deadlines in the past. We need someone who can juggle tasks effectively, so share those experiences that demonstrate your organisational prowess!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Harvey Group Practice
✨Know Your Stuff
Make sure you brush up on your medical terminology and the specific duties of a Medical Secretary. Familiarise yourself with the e-Referral Service and EMIS, as these are key systems you'll be using. Showing that you understand the role will impress the interviewers.
✨Showcase Your Organisation Skills
Prepare examples of how you've managed a busy workload in the past. Think about times when you had to prioritise tasks or handle multiple queries at once. This will demonstrate your ability to thrive in a fast-paced environment, which is crucial for this role.
✨Communicate Clearly
Practice your communication skills before the interview. You’ll need to liaise with patients and clinicians, so being able to convey information clearly and professionally is essential. Consider role-playing with a friend to refine your responses.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like dealing with a rejected referral or managing patient queries. Prepare by thinking through potential scenarios and how you would respond, showcasing your problem-solving skills and attention to detail.