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For Companies At a Glance
- Tasks: Be the go-to person for customer inquiries and provide top-notch helpdesk support.
- Company: Join a leading facilities management company in Newtownabbey.
- Benefits: Enjoy a competitive salary and additional perks.
- Why this job: Make a real difference by ensuring clients receive first-class service.
- Qualifications: Customer service experience, strong communication skills, and Microsoft Office proficiency.
- Other info: Great opportunity to grow in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A facilities management company is seeking a Client Support Administrator in Newtownabbey. The successful candidate will be the first point of contact for various customer inquiries, providing helpdesk support and administrative services.
Essential qualifications include:
- Experience in customer service
- Strong communication skills
- Proficiency in Microsoft Office
The role offers a competitive salary and additional benefits, and it is integral to ensuring clients receive first-class service.
Client Support Pro: FM Helpdesk & PPM Scheduling in Newtownabbey employer: Harvey Group PLC
Contact Detail:
Harvey Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Support Pro: FM Helpdesk & PPM Scheduling in Newtownabbey
✨Tip Number 1
Make sure you know the company inside out! Research their values, services, and recent projects. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about client support, being able to articulate your thoughts clearly and confidently is key. Try mock interviews with friends or family to get comfortable.
✨Tip Number 3
Show off your tech skills! Brush up on Microsoft Office and any other relevant software. You might even want to prepare a quick demo of how you would handle a typical customer inquiry using these tools.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Client Support Pro: FM Helpdesk & PPM Scheduling in Newtownabbey
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've handled inquiries and provided support in the past, so share specific examples that showcase your skills!
Communicate Clearly: Strong communication is key for this role. When writing your application, keep it clear and concise. Use straightforward language and make sure your points come across effectively – we love a good communicator!
Demonstrate Your Microsoft Office Proficiency: Since proficiency in Microsoft Office is essential, don’t forget to mention your experience with these tools. Whether it's Excel, Word, or PowerPoint, let us know how you’ve used them in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Harvey Group PLC
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share specific examples of how you've handled inquiries or resolved issues in the past. This will show that you understand the importance of first-class service.
✨Master Microsoft Office
Since proficiency in Microsoft Office is essential, make sure you're comfortable with the tools you'll be using daily. Practise creating documents, spreadsheets, and presentations, and be prepared to discuss how you've used these tools in previous roles.
✨Communicate Clearly and Confidently
Strong communication skills are a must for this role. During the interview, focus on speaking clearly and confidently. Practise answering common interview questions out loud to help you articulate your thoughts better.
✨Research the Company
Take some time to learn about the facilities management company and its values. Understanding their mission and how they serve their clients will help you tailor your answers and demonstrate your genuine interest in the role.
