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- Tasks: Inspect and eliminate pest infestations using various methods and technology.
- Company: Join a leading pest control company focused on customer satisfaction.
- Benefits: Competitive pay, training opportunities, and a supportive team environment.
- Other info: Dynamic role with opportunities for growth and continuous learning.
- Why this job: Make a difference by helping people maintain pest-free homes and businesses.
- Qualifications: Experience in pest control and a customer service background required.
The predicted salary is between 25000 - 35000 £ per year.
A Technician working within our Pest Control service line is responsible for inspecting, identifying and eliminating pest infestations in residential, commercial, and industrial properties. You will utilise a variety of methods, including chemical and non-chemical methods such as traps and exclusion techniques, along with the deployment of technology to ensure properties remain free of pests. This role requires a combination of technical skills, customer service, and a strong understanding of pest control products, pest biology and associated legislation.
Responsibilities
- Inspect customer premises and provide reports on levels of pest infestation to determine the most effective solution to eradicate the pests – these visits will be a mixture of planned maintenance and reactive/one-off jobs.
- Determine the extent of infestations and assess environmental conditions that may contribute to pest problems.
- Safely and in line with legislation apply insecticides and rodenticides along with other pest control solutions as needed.
- Select appropriate treatments based on the pest type, location, and environmental considerations.
- Communicate with customers to understand their concerns, explain treatment plans, and offer advice on preventing future infestations, such as sealing entry points and maintaining cleanliness.
- Provide information on the risks of pest-related issues and recommend corrective actions to avoid future problems.
- Maintain accurate records of services provided, chemicals used, PPE and pest control solutions implemented.
- Complete service reports and log details of customer visits, treatments, and follow-ups using a digital handheld device.
- Maintain and clean pest control equipment, ensuring it is in proper working condition.
- Safely store chemicals and ensure compliance with safety standards and regulations.
- Adhere to safety protocols, local regulations, and industry standards regarding the use of pesticides and pest control methods.
- Ensure proper handling and disposal of hazardous materials, in line with legislation and guidance.
- Perform follow-up inspections and services as needed to ensure pest eradication is achieved.
Requirements
- Proven pest control experience along with an industry recognised qualification such as the RSPH Level 2 in Pest Control or similar.
- Member of either BPCA Registered or BASIS Prompt CPD schemes since 01/01/2025.
- Experience of working in a customer facing role and understands the importance of providing an outstanding service to our customers.
- Full UK Manual Driving license, with no more than 6 penalty points.
- Successful applicants will be subject to an Enhanced Disclosure & Barring Service (DBS) check.
Competencies
- Customer service skills
- Communication skills
- Attention to detail
- Problem solving
- Time management & organisational skills
- Understanding of the importance of safety & compliance procedures
- Adaptability & continuous learning
Pest Control Technician employer: Harvey Environmental Services Limited
Contact Detail:
Harvey Environmental Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pest Control Technician
✨Tip Number 1
Get to know the company before your interview! Research their pest control methods and customer service approach. This will help you tailor your answers and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your communication skills! As a Pest Control Technician, you'll need to explain treatment plans clearly to customers. Role-play with a friend or family member to get comfortable discussing pest issues and solutions.
✨Tip Number 3
Show off your problem-solving skills during interviews! Think of examples from your past experience where you successfully dealt with pest infestations or customer concerns. This will demonstrate your ability to handle real-life situations.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and get you on board. Plus, it’s a great way to stay updated on any new roles that pop up in the pest control field.
We think you need these skills to ace Pest Control Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your pest control experience and any relevant qualifications. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about pest control and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Customer Service Skills: Since this role involves interacting with customers, make sure to mention any previous customer service experience. We value great communication and problem-solving skills, so let us know how you've excelled in these areas!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us!
How to prepare for a job interview at Harvey Environmental Services Limited
✨Know Your Pests
Make sure you brush up on your knowledge of common pests and their behaviours. Understanding pest biology will not only help you answer technical questions but also show your passion for the field. Be ready to discuss different pest control methods and when to use them.
✨Customer Service is Key
Since this role involves a lot of customer interaction, think about examples from your past experiences where you provided excellent service. Prepare to explain how you would communicate treatment plans and address customer concerns effectively.
✨Safety First
Familiarise yourself with safety protocols and legislation regarding pest control. Be prepared to discuss how you ensure compliance with safety standards and how you handle hazardous materials. This shows that you take safety seriously, which is crucial in this line of work.
✨Show Your Organisational Skills
This job requires keeping accurate records and managing time effectively. Think of ways you've demonstrated strong organisational skills in previous roles. You might want to mention how you prioritise tasks or manage follow-up inspections to ensure pest eradication.