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- Tasks: Inspect and eliminate pest infestations using innovative methods and technology.
- Company: Join a leading pest control company focused on customer satisfaction.
- Benefits: Competitive pay, training opportunities, and a supportive team environment.
- Other info: Dynamic role with opportunities for growth and continuous learning.
- Why this job: Make a difference by helping people maintain pest-free homes and businesses.
- Qualifications: Experience in pest control and a customer service background are essential.
The predicted salary is between 25000 - 35000 £ per year.
A Technician working within our Pest Control service line is responsible for inspecting, identifying and eliminating pest infestations in residential, commercial, and industrial properties. You will utilise a variety of methods, including chemical and non-chemical methods such as traps and exclusion techniques, along with the deployment of technology to ensure properties remain free of pests. This role requires a combination of technical skills, customer service, and a strong understanding of pest control products, pest biology and associated legislation.
Responsibilities
- Inspect customer premises and provide reports on levels of pest infestation to determine the most effective solution to eradicate the pests – these visits will be a mixture of planned maintenance and reactive/one-off jobs.
- Determine the extent of infestations and assess environmental conditions that may contribute to pest problems.
- Safely and in line with legislation apply insecticides and rodenticides along with other pest control solutions as needed.
- Select appropriate treatments based on the pest type, location, and environmental considerations.
- Communicate with customers to understand their concerns, explain treatment plans, and offer advice on preventing future infestations, such as sealing entry points and maintaining cleanliness.
- Provide information on the risks of pest-related issues and recommend corrective actions to avoid future problems.
- Maintain accurate records of services provided, chemicals used, PPE and pest control solutions implemented.
- Complete service reports and log details of customer visits, treatments, and follow-ups using a digital handheld device.
- Maintain and clean pest control equipment, ensuring it is in proper working condition.
- Safely store chemicals and ensure compliance with safety standards and regulations.
- Adhere to safety protocols, local regulations, and industry standards regarding the use of pesticides and pest control methods.
- Ensure proper handling and disposal of hazardous materials, in line with legislation and guidance.
- Perform follow-up inspections and services as needed to ensure pest eradication is achieved.
Requirements
- Proven pest control experience along with an industry recognised qualification such as the RSPH Level 2 in Pest Control or similar.
- Member of either BPCA Registered or BASIS Prompt CPD schemes since 01/01/2025.
- Experience of working in a customer facing role and understands the importance of providing an outstanding service to our customers.
- Full UK Manual Driving license, with no more than 6 penalty points.
- Successful applicants will be subject to an Enhanced Disclosure & Barring Service (DBS) check.
Competencies
- Customer service skills
- Communication skills
- Attention to detail
- Problem solving
- Time management & organisational skills
- Understanding of the importance of safety & compliance procedures
- Adaptability & continuous learning
Pest Control Technician in Nelson employer: Harvey Environmental Services Limited
Contact Detail:
Harvey Environmental Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pest Control Technician in Nelson
✨Tip Number 1
Get to know the company! Research their pest control methods and values. When you show up for an interview, drop in some knowledge about their services and how you can contribute. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your customer service skills! As a Pest Control Technician, you'll be dealing with clients regularly. Role-play common scenarios with a friend or family member to boost your confidence in handling customer concerns and explaining treatment plans.
✨Tip Number 3
Be ready to talk about your experience! Prepare examples of past pest control situations you've handled, focusing on your problem-solving skills and how you ensured customer satisfaction. This will help you stand out during interviews.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who take the initiative. Plus, it’s the best way to ensure your application gets noticed by the right people. Let’s get you that job!
We think you need these skills to ace Pest Control Technician in Nelson
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your pest control experience and any relevant qualifications, like the RSPH Level 2. We want to see how your skills match up with what we're looking for!
Show Off Your Customer Service Skills: Since this role involves a lot of customer interaction, let us know about your experience in customer-facing roles. Share examples of how you've provided outstanding service in the past!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to understand and directly related to the job description.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Harvey Environmental Services Limited
✨Know Your Pests
Make sure you brush up on your knowledge of common pests and their behaviours. Understanding pest biology will not only help you answer technical questions but also show your passion for the field. Be ready to discuss different pest control methods and when to use them.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to share examples of how you've provided excellent service in the past. Think about times when you resolved customer issues or educated them on pest prevention. This will demonstrate your ability to communicate effectively and build trust.
✨Safety First!
Familiarise yourself with safety protocols and legislation related to pest control. Be ready to discuss how you ensure compliance with safety standards and how you handle hazardous materials. This shows that you take safety seriously, which is crucial in this line of work.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the company's approach to pest control, training opportunities, or how they support their technicians. It shows you're genuinely interested in the role and eager to learn more.