At a Glance
- Tasks: Manage service desk operations and ensure excellent customer support.
- Company: Join a growing team in a dynamic technical environment.
- Benefits: Enjoy a competitive salary and comprehensive benefits package.
- Other info: Opportunity to grow in a supportive and innovative workplace.
- Why this job: Be the go-to person for customer queries and make a real difference.
- Qualifications: Experience in service desk roles and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking an organised and customer-focused Service Desk Controller to join our clients growing Service team.
Looking For:
- Previous experience in a service desk, scheduling, or coordination role.
- Strong organisational, communication, and customer service skills.
- Experience within engineering, automotive, construction, or similar technical environments.
- Proficiency in Microsoft Office and service management systems.
- Knowledge of SAP and basic engineering terminology is advantageous.
What We Offer:
- Competitive salary and benefits package.
Service Desk Controller employer: Harvey Beric Associates
Join a dynamic and supportive team as a Service Desk Controller, where your organisational skills and customer focus will be valued in a thriving technical environment. Our company offers a competitive salary and benefits package, alongside a culture that prioritises employee growth and development, ensuring you have the tools and opportunities to advance your career. Located in a vibrant area, we provide a unique work-life balance that fosters collaboration and innovation among our staff.
We think you need these skills to ace Service Desk Controller
Organisational Skills
Customer Service Skills
Communication Skills
Experience in Service Desk
Scheduling Skills
Coordination Skills
Proficiency in Microsoft Office