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For Companies At a Glance
- Tasks: Assist customers with order processing and manage inquiries efficiently.
- Company: Join a leading manufacturer dedicated to exceptional customer service.
- Benefits: Enjoy a temporary role with potential for growth and valuable experience.
- Why this job: Be part of a supportive team that values customer satisfaction and personal development.
- Qualifications: No specific qualifications required; just bring your enthusiasm and communication skills.
- Other info: This is a fantastic opportunity for high school and college students looking to gain experience.
The predicted salary is between 24000 - 36000 £ per year.
Our client based is a leading manufacturer based on the outskirts of Tutbury, they strive to put their customers at the heart of everything they do. They have a fantastic opportunity for a self-motivated Customer Service Advisor to join their thriving team on a temporary basis.
General duties:
- Order processing and order management in a timely detailed manner
- Telephone enquiries and customer service …
Customer Service Advisor employer: Harvey Beric Associates Ltd
Contact Detail:
Harvey Beric Associates Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding what they offer will help you answer customer queries more effectively and show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role involves handling telephone enquiries, being clear and confident in your speech will make a great impression during any interviews.
✨Tip Number 3
Demonstrate your problem-solving abilities. Think of examples from your past experiences where you've successfully resolved customer issues, as this will highlight your suitability for the Customer Service Advisor position.
✨Tip Number 4
Show enthusiasm for customer service. During any interactions, convey your passion for helping customers and your commitment to providing excellent service, as this aligns with the company's values.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities of a Customer Service Advisor. Highlight your relevant experience in order processing and customer service in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise your ability to manage telephone enquiries and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how you've successfully handled customer inquiries or managed orders in previous roles.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Customer Service Advisor.
How to prepare for a job interview at Harvey Beric Associates Ltd
✨Know the Company
Before your interview, take some time to research the company. Understand their values and how they prioritise customer service. This will help you align your answers with their mission and show that you're genuinely interested in the role.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as handling difficult customers or managing multiple orders. Prepare specific examples from your past experiences that demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Showcase Your Communication Skills
As a Customer Service Advisor, strong communication is key. During the interview, practice clear and concise responses. Make sure to listen actively to the interviewer and ask clarifying questions if needed, showing that you value effective communication.
✨Demonstrate Your Self-Motivation
Since this role requires self-motivation, be ready to discuss how you manage your time and tasks independently. Share examples of how you've taken initiative in previous roles, which will highlight your ability to thrive in a temporary position.
