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For Companies At a Glance
- Tasks: Assist customers with order processing and manage inquiries efficiently.
- Company: Join a leading manufacturer dedicated to exceptional customer service.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Why this job: Be part of a dynamic team that values customer satisfaction and personal growth.
- Qualifications: No specific experience required; just bring your enthusiasm and communication skills.
- Other info: This is a temporary role with potential for future opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Our client based is a leading manufacturer based on the outskirts of Tutbury, they strive to put their customers at the heart of everything they do. They have a fantastic opportunity for a self-motivated Customer Service Advisor to join their thriving team on a temporary basis.
General duties:
- Order processing and order management in a timely detailed manner
- Telephone enquiries and customer service …
Customer Service Advisor employer: Harvey Beric Associates Ltd
Contact Detail:
Harvey Beric Associates Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding what they offer will help you answer customer queries more effectively and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role involves handling telephone enquiries, being clear and confident in your speech will make a great impression during any interviews.
✨Tip Number 3
Showcase your problem-solving abilities. Think of examples from your past experiences where you've successfully resolved customer issues, as this will highlight your suitability for the Customer Service Advisor position.
✨Tip Number 4
Be prepared to discuss your approach to order processing and management. Having a clear understanding of how to handle orders efficiently will demonstrate your readiness for the responsibilities of the role.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities of a Customer Service Advisor. Highlight your relevant experience in order processing and customer service in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise your ability to manage orders and handle telephone enquiries effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service. Mention specific examples of how you've put customers first in previous roles, as this aligns with the company's values.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Customer Service Advisor.
How to prepare for a job interview at Harvey Beric Associates Ltd
✨Know the Company
Before your interview, take some time to research the company. Understand their values and how they prioritise customer service. This will help you align your answers with their mission and show that you're genuinely interested in the role.
✨Demonstrate Your Communication Skills
As a Customer Service Advisor, strong communication skills are essential. Be prepared to showcase your ability to handle telephone enquiries effectively. You might even want to practice common customer service scenarios to demonstrate your problem-solving skills.
✨Highlight Relevant Experience
Think about your previous roles and how they relate to this position. Be ready to discuss specific examples of how you've successfully managed orders or resolved customer issues in the past. This will give the interviewer confidence in your abilities.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions. Inquire about the team dynamics, the tools they use for order management, or how they measure customer satisfaction. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
