At a Glance
- Tasks: Coordinate service activities and manage customer communications for smooth operations.
- Company: Join a growing team focused on excellent customer service.
- Benefits: Competitive salary, flexible hours, and opportunities for career advancement.
- Other info: Dynamic work environment with a focus on teamwork and collaboration.
- Why this job: Be the vital link between customers and engineers, making a real difference.
- Qualifications: Strong organisational skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking an organised and customer-focused Service Desk Controller to join our clients' growing Service & Operations team. Acting as the central point of contact between customers, engineers, workshop staff, and management, you will coordinate service activities, schedule engineers, manage customer communications, and ensure the smooth delivery of maintenance and repair services.
Key Responsibilities:
- Coordinate service activities
- Schedule engineers
- Manage customer communications
- Ensure smooth delivery of maintenance and repair services
Serice Desk Controller in Barton under Needwood employer: Harvey Beric Associates Ltd
Join a dynamic and supportive work environment where your organisational skills will shine as a Service Desk Controller. Our company prioritises employee growth, offering training and development opportunities to help you advance in your career while fostering a collaborative culture that values customer satisfaction and teamwork. Located in a vibrant area, we provide a unique chance to be part of a dedicated team committed to delivering exceptional service.
Contact Details:
Harvey Beric Associates Ltd Recruitment Team
