Assistant Manager: Lead Team, Elevate Guest Experience

Assistant Manager: Lead Team, Elevate Guest Experience

Full-Time 25000 - 32000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead and inspire your team to create unforgettable guest experiences.
  • Company: Join Harvester, the nation's favourite for feel-good dining.
  • Benefits: Enjoy amazing discounts, career progression, and team socials.
  • Other info: Promote from within culture with excellent growth opportunities.
  • Why this job: Make a real impact while developing your leadership skills.
  • Qualifications: Management experience and a passion for guest service.

The predicted salary is between 25000 - 32000 £ per year.

As Assistant Manager at Harvester - Whiteley, you’ll bring your experience to the table, supporting the General Manager in leading your team to success. Through your passion and drive you will motivate your team to deliver excellent guest experience, mentoring each individual to be the best that they can be!

Join us at Harvester, the nation's family favourite. Famous for our fresh rotisserie chicken, sizzling grills and unlimited salad bar, we pride ourselves on offering feel good dining for the nation. Fancy a fresh start? We want to hear from you.

WHAT’S IN IT FOR ME?

  • Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Assistant Managers to General Managers.
  • A massive 33% discount across all our brands.
  • 20% discount across all off our brands for up to 5 friends and family.
  • Discounts on gym memberships.
  • Team Socials – work hard, play hard!
  • Pension; 28 days paid holiday; high-street shopping discounts; and free shares!
  • A free employee helpline to support you with whatever life throws at you.

WHAT WILL I BE DOING?

AS ASSISTANT MANAGER YOU’LL…

  • Use your management experience to support the General Manager in the day to day running of the business, being the Duty Manager when they are not around.
  • Use your communication skills to train and inspire your team to deliver food, drink, and service to be proud of.
  • Be the role model and guide development within your team.
  • Lead the team to deliver moments that WOW our guest, keeping them coming back.

Assistant Manager: Lead Team, Elevate Guest Experience employer: Harvester

At Harvester - Whiteley, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters personal and professional growth. With amazing progression opportunities, including a track record of promoting over 150 Assistant Managers to General Managers last year, and a generous benefits package that includes discounts across all our brands, team socials, and a supportive employee helpline, we ensure our team members feel valued and motivated. Join us in creating memorable dining experiences while enjoying the perks of working with a family favourite in the heart of the community.

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Contact Details:

Harvester Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Manager: Lead Team, Elevate Guest Experience

Tip Number 1

Get to know the company culture! Before your interview, check out Harvester's vibe online. Understanding their values and what makes them tick will help you connect with the team and show you're a perfect fit.

Tip Number 2

Practice your people skills! As an Assistant Manager, you'll be leading a team and engaging with guests. Role-play common scenarios with a friend to boost your confidence and refine your communication style.

Tip Number 3

Show off your passion for guest experience! Think of examples from your past roles where you went above and beyond for customers. This will demonstrate your commitment to creating those 'WOW' moments that Harvester is known for.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Harvester family right from the start!

We think you need these skills to ace Assistant Manager: Lead Team, Elevate Guest Experience

Team Leadership
Communication Skills
Mentoring
Guest Experience Management
Motivational Skills
Problem-Solving Skills
Operational Management

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how your passion for guest experience and team leadership aligns with our values at Harvester.

Tailor Your CV:Make sure to customise your CV to highlight relevant experience that matches the Assistant Manager role. We love seeing how your past roles have prepared you to lead a team and elevate guest experiences!

Be Authentic:Don’t be afraid to show your personality in your application. We’re looking for someone who can inspire and motivate a team, so let us see the real you and how you connect with others!

Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you one step closer to joining our Harvester family!

How to prepare for a job interview at Harvester

Know the Company Inside Out

Before your interview, make sure you research Harvester thoroughly. Understand their values, menu offerings, and what makes them a family favourite. This knowledge will help you connect your experience to their mission and show that you're genuinely interested in being part of their team.

Showcase Your Leadership Skills

As an Assistant Manager, you'll be expected to lead and inspire your team. Prepare examples from your past experiences where you've successfully motivated a team or handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your management style.

Emphasise Guest Experience

Since the role focuses on elevating guest experience, think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would create memorable moments for guests at Harvester, and how you can train your team to do the same.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.