At a Glance
- Tasks: Lead a team to create unforgettable guest experiences and support daily operations.
- Company: Join Harvester, the UK's favourite family dining destination.
- Benefits: Enjoy 33% off meals, career growth, and team socials.
- Other info: Great progression opportunities with over 150 promotions last year!
- Why this job: Make a real impact by mentoring your team and delivering exceptional service.
- Qualifications: Management experience and strong communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
As Assistant Manager at Harvester - Whiteley, you'll bring your experience to the table, supporting the General Manager in leading your team to success. Through your passion and drive you will motivate your team to deliver excellent guest experience, mentoring each individual to be the best that they can be!
Join us at Harvester, the nation's family favourite. Famous for our fresh rotisserie chicken, sizzling grills and unlimited salad bar, we pride ourselves on offering feel good dining for the nation. Fancy a fresh start? We want to hear from you.
WHAT'S IN IT FOR ME?
- Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Assistant Managers to General Managers.
- A massive 33% discount across all our brands. Whether it's date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered.
- 20% discount across all of our brands for up to 5 friends and family.
- Discounts on gym memberships.
- Team Socials - work hard, play hard!
- On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline to support you with whatever life throws at you.
WHAT WILL I BE DOING? AS ASSISTANT MANAGER YOU'LL…
- Use your management experience to support the General Manager in the day to day running of the business, being the Duty Manager when they are not around.
- Use your communication skills to train and inspire your team to deliver food, drink, and service to be proud of.
- Be the role model and guide development within your team.
- Lead the team to deliver moments that WOW our guests, keeping them coming back.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Assistant Manager: Lead a Guest Experience Team employer: Harvester Merthyr Tydfil
At Harvester - Whiteley, we pride ourselves on being an exceptional employer, offering a vibrant work culture where team members are supported and valued. With fantastic progression opportunities, including the chance to advance from Assistant Manager to General Manager, alongside generous discounts across our brands and a range of employee benefits, we ensure that our staff feel appreciated and motivated. Join us in creating memorable dining experiences while enjoying a fulfilling career in a friendly and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager: Lead a Guest Experience Team
✨Tip Number 1
Get to know the company culture! Before your interview, check out Harvester's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll be leading a team and interacting with guests. Think of examples from your past experiences where you've successfully motivated a team or handled a tricky situation.
✨Tip Number 3
Be ready to share your passion for guest experience! Prepare to discuss how you can create those 'WOW' moments for customers. Show them that you’re all about making dining enjoyable and memorable.
✨Tip Number 4
Apply through our website! It’s quick and easy, and you won’t need a CV. Just fill out the form, and we’ll get to know you better. Plus, it shows you’re keen on joining the Harvester family!
We think you need these skills to ace Assistant Manager: Lead a Guest Experience Team
Some tips for your application 🫡
Keep it Simple:Our application form is designed to be quick and easy, so don’t overthink it! Just fill in the details honestly and clearly, and let your personality shine through.
Show Your Passion:We love seeing enthusiasm for guest experience! Use the application to highlight your passion for hospitality and how you can motivate a team to deliver those WOW moments.
Be Yourself:We want to know the real you! Don’t be afraid to let your unique qualities come through in your answers. Authenticity is key to standing out in our eyes.
Apply Through Our Website:Make sure to apply directly through our website for a smooth process. It’s quick, mobile-friendly, and we can’t wait to hear from you!
How to prepare for a job interview at Harvester Merthyr Tydfil
✨Know the Company
Before your interview, take some time to research Harvester and its values. Understand their commitment to guest experience and how they support their teams. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully motivated others or resolved conflicts. This will show that you're ready to step up!
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like dealing with a difficult guest or managing a busy shift. Think through these scenarios in advance and have clear, structured responses ready to showcase your problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
