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- Tasks: Manage customer orders and ensure smooth order processing in a dynamic environment.
- Company: Join Harvard Bioscience, a leader in life science technologies with a global impact.
- Benefits: Competitive salary, supportive culture, and opportunities for professional growth.
- Other info: Work in a collaborative atmosphere with a focus on scientific excellence.
- Why this job: Be part of a mission-driven team enhancing human health through innovative research support.
- Qualifications: Strong organisational skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Harvard Bioscience is a leading developer, manufacturer and seller of technologies, products and services that enable fundamental research, discovery, and pre-clinical testing for drug development. Our customers range from renowned academic institutions and government laboratories to the world's leading pharmaceutical, biotechnology and contract research organizations. With operations in North America, Europe, and China, we sell through a combination of direct and distribution channels to customers around the world. We are a publicly traded company (NASDAQ: HBIO).
A career with Harvard Bioscience is more than a job – it is an experience where our employees are energized, engaged and aligned to our mission: To enhance human health by empowering researchers with precise, reliable life science techniques, support and services that accelerate discovery and development. We value behaviors that advance our mission, strengthen our culture, and uphold scientific excellence across all regions and functions.
- Passion and Ownership – Take initiative and own our results.
- Resilience – We persevere through challenges with determination and optimism.
- Ethics – We act with honesty and accountability in everything we do.
- Collaboration – We succeed together through teamwork and respect.
- Innovation – We think boldly and drive creative solutions in support of Excellence.
- Excellence – We strive for the highest standards in all we do.
This position is located at Biochrom, an affiliate of Harvard Bioscience, a long-established global company that has been developing scientific products and is in Cambridge, United Kingdom.
THE OPPORTUNITY: As part of this global organization, the client services function plays a key role in ensuring smooth and efficient order processing, accurate communication, and excellent customer support and will office in our Cambridge, UK office. Reporting to the Manager, Client Services EMEA, the Client Services Coordinator is responsible for the complete handling of incoming customer orders and related administrative processes. The role will cover all activities involved in the receipt and processing of customer orders, ensuring they are managed efficiently, accurately, and in alignment with internal procedures. Using the Company's ERP system, the coordinator ensures timely, error-free order processing to support a seamless customer experience.
Client Services Coordinator, EMEA employer: Harvard Bioscience
Contact Detail:
Harvard Bioscience Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Coordinator, EMEA
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Harvard Bioscience. Attend industry events or webinars and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company culture and values. At Harvard Bioscience, they value passion, ownership, and collaboration. Think of examples from your past experiences that showcase these traits and be ready to share them!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. This will help you get comfortable with common questions and refine your answers. Plus, it’s a great way to boost your confidence before the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Harvard Bioscience team. So, get clicking and good luck!
We think you need these skills to ace Client Services Coordinator, EMEA
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how your passion aligns with our mission to enhance human health. Share why you’re excited about working in client services and how you can contribute to our goals.
Tailor Your CV: Make sure your CV is tailored specifically for the Client Services Coordinator role. Highlight relevant experience and skills that match the job description. We love seeing how your background fits into our world of scientific excellence!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Harvard Bioscience.
How to prepare for a job interview at Harvard Bioscience
✨Know the Company Inside Out
Before your interview, dive deep into Harvard Bioscience's mission and values. Understand their products and services, especially how they empower researchers. This knowledge will help you connect your skills to their goals during the conversation.
✨Showcase Your Customer Service Skills
As a Client Services Coordinator, you'll be the face of the company for customers. Prepare examples from your past experiences where you've provided excellent customer support or resolved issues effectively. Highlight your ability to communicate clearly and manage orders efficiently.
✨Demonstrate Teamwork and Collaboration
Harvard Bioscience values collaboration, so be ready to discuss how you've worked in teams before. Share specific instances where you contributed to a group project or helped a colleague, showcasing your ability to work well with others and respect diverse perspectives.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the role and the company, such as inquiries about their order processing systems or how they measure success in client services. This shows you're engaged and serious about the position.