At a Glance
- Tasks: Coordinate care services, manage schedules, and support care staff to deliver exceptional service.
- Company: Join Hartwig Care, a progressive and supportive organisation in the care sector.
- Benefits: Enjoy job security, ongoing training, paid time off, and exclusive discounts.
- Other info: Flexible hours, dynamic environment, and opportunities for personal growth.
- Why this job: Make a meaningful impact in people's lives while advancing your career in care.
- Qualifications: 2+ years as a Care Coordinator with strong leadership and communication skills.
The predicted salary is between 32480 - 39698 £ per year.
Specific Hours: Full-time (37.5 hours per week, flexibility required including evenings, weekends and participation in the on-call rota).
Are you an experienced Care Coordinator? Are you a compassionate, organised, and proactive care professional with strong leadership abilities? Do you enjoy the fast pace of Domiciliary Care? Do you want to progress your career in the Care sector? If the answer is YES, Hartwig Care is seeking a committed Care Coordinator to join our dedicated team. This is a rewarding opportunity to make a meaningful impact by supporting clients and guiding care staff to deliver exceptional service. This is an excellent chance to join a progressive, supportive, and quality-driven organisation, and to play an active role in shaping the services that Hartwig Care provides to its clients.
Benefits of Working With Us:
- Fast-tracked job offer system
- Enhanced DBS Check – provided at no cost
- Ongoing training
- Opportunities for personal and professional growth and development
- In-store discounts with a Blue Light Card, offering exclusive savings across a range of high-street retailers
- Paid Time Off – 20 days annual leave + bank holidays
- Employee Assistant Programme (EAP) – offering free confidential access to counselling and tailored support programmes
- Job security
- A supportive and welcoming working environment
- And more
Requirements:
- Highly motivated, ambitious, and passionate about delivering high-quality care services
- Strong attention to detail and accuracy when managing schedules and reports
- Ability to work collaboratively with Care Managers, care workers, and other team members
- Previous experience as a Care Coordinator in Health & Social Care (minimum of 2 years)
- Experience with electronic care planning/rostering systems
- Proven ability to manage and maintain a high-quality, dynamic care service
- Excellent people management and communication skills
- Strong leadership and teamwork abilities
- NVQ Level 3 in Health & Social Care or willingness to work towards it
Key Responsibilities:
- Ensure that care worker visits are delivered in line with Hartwig Care’s commitment to continuity and flexibility.
- Ensure all client visits take place on time and are allocated to the most appropriate care workers based on individual needs.
- Provide care workers with all necessary and up-to-date information regarding client visits, service delivery expectations, and company policies.
- Receive and record information and reports from care workers - both verbally and in writing - within agreed timelines.
- Coordinate and schedule care worker review meetings and team meetings, ensuring they take place as planned.
- Cross-check actual visits against planned bookings to ensure accuracy and consistency in the rota.
- Support ongoing improvements in service monitoring, quality assurance, and client safety.
- Assist Care Managers in communicating daily updates, visit changes, and key information to care workers.
- Manage incoming phone calls and text messages, taking messages and redirecting communications as appropriate through the telephone system.
Care Coordinator- Domiciliary employer: Hartwig Care Limited
Hartwig Care Limited is an exceptional employer that prioritises the growth and development of its employees within a dynamic and supportive work culture. With a focus on compliance and employee relations in the care sector, we offer comprehensive training opportunities and the chance to collaborate with experienced professionals, ensuring that you can thrive in your role while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Care Coordinator- Domiciliary
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Hartwig Care Limited.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Hartwig Care Limited.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Hartwig Care Limited, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Care Coordinator- Domiciliary
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Hartwig Care Limited.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Hartwig Care Limited.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Hartwig Care Limited. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Hartwig Care Limited. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Hartwig Care Limited
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Hartwig Care Limited’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
