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- Tasks: Assist customers with parts enquiries and manage orders in a dynamic automotive environment.
- Company: Join Hartwell, a leading retail motor group with over 100 years of success.
- Benefits: Enjoy staff discounts, a pension scheme, health programmes, and free parking.
- Other info: Great opportunities for career development in a supportive team.
- Why this job: Take your career to the next level with a forward-thinking franchise dealer group.
- Qualifications: Experience in retail or administration, excellent customer service skills, and a clean UK driving licence.
The predicted salary is between 25000 - 30000 £ per year.
We are currently seeking a Parts Advisor to join our team in Hartwell Watford. Are you a successful Parts Advisor or Automotive Parts Sales Representative looking to take the next steps in your career with a forward-thinking franchise dealer group? Hartwell is a leading retail motor group in the UK and has been trading successfully for more than 100 years, operating across 11 locations.
Key responsibilities of the Parts Advisor:
- Deal with any customer enquiries over the phone and face to face
- Ordering, booking out parts, invoicing and taking payment
- Checking in parts deliveries
- Assisting with parts stock check
- Liaising with the workshop, service advisors and customers
- Ensuring prices are entered onto VHC within required time
- Contact customers offering special promotions that are available from time to time
- Pick parts and check for damage or shortages
- Pre-pick parts for those jobs pre-booked into Workshop
The ideal Parts Advisor:
- Retail / administration / reception experience
- Good telephone manner
- Excellent customer service skills
- Previous recent experience as a Parts Advisor in a Franchised Automotive dealership or Parts Factor operation preferable
- Full, valid and clean UK driving license
- Candidates must have the ability to communicate at all levels
Rewards & Benefits:
- Workplace pension scheme
- Staff discounts
- Career and development opportunities
- Discount and savings portal
- Health and wellbeing programmes
- Free Parking
- On site Parking
Parts Advisor in Watford employer: Hartwell Plc
Contact Detail:
Hartwell Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Watford
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know someone at Hartwell. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your product knowledge and customer service skills. Think about how you can demonstrate your experience as a Parts Advisor and how you can add value to the team.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with the hiring team, let them know why you’re excited about working at Hartwell. A genuine passion for the role can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Hartwell family.
We think you need these skills to ace Parts Advisor in Watford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Parts Advisor or in automotive parts sales. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Hartwell. Be sure to mention your customer service skills and any specific experiences that relate to the role.
Show Off Your Communication Skills: Since the role involves dealing with customers over the phone and face-to-face, make sure your application reflects your excellent communication skills. We love candidates who can convey their thoughts clearly and confidently!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Hartwell Plc
✨Know Your Parts
Brush up on your knowledge of automotive parts and their functions. Being able to discuss specific parts and their applications will show that you’re not just a candidate, but someone who genuinely understands the industry.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or went above and beyond for a customer, as this role heavily relies on strong interpersonal skills.
✨Practice Common Questions
Anticipate questions related to ordering, invoicing, and stock management. Practising your responses can help you articulate your experience clearly and confidently during the interview.
✨Show Enthusiasm for the Role
Express your excitement about joining a forward-thinking franchise dealer group like Hartwell. Let them know why you want to be a Parts Advisor and how you can contribute to their success.