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- Tasks: Lead showroom operations, support sales targets, and enhance customer experience.
- Company: Hartwell is a top automotive dealership known for quality vehicles and exceptional service.
- Benefits: Enjoy a competitive salary, commission, and a company car.
- Why this job: Join a dynamic team, make an impact, and grow your career in the automotive industry.
- Qualifications: Experience in automotive sales or management, strong leadership, and excellent communication skills required.
- Other info: Flexible working hours, including weekends, to meet customer needs.
The predicted salary is between 24000 - 42000 £ per year.
Hartwell Dunstable BYD & Ford
Basic Salary £30,000 + Commission
Company Car
Hartwell is a leading automotive dealership known for its commitment to providing high-quality vehicles and exceptional customer service.
We are currently seeking a motivated and experienced Showroom/Business Manager or and individual looking to make the next move in their career to help lead our showroom operations and enhance the overall customer experience.
Job Description:
As the Automotive Showroom Manager, you will play a pivotal role in ensuring the success of our showroom by overseeing day-to-day operations, and maintaining a welcoming and organized environment for our customers. You will be responsible for supporting sales targets, improving customer satisfaction, and upholding our brand image.
Key Responsibilities:
- Sales Team Leadership:
- Provide coaching and support to motivate and maximize the team\’s potential.
- Monitor sales activities, track performance, and provide regular feedback.
- Customer Experience:
- Ensure a welcoming and professional atmosphere in the showroom.
- Address customer inquiries and concerns promptly and effectively.
- Foster positive customer relationships to enhance repeat business and referrals.
- Implement strategies to enhance the overall customer experience.
- Inventory Management:
- Maintain an up-to-date inventory of available vehicles.
- Collaborate with the management team to ensure proper vehicle display and pricing.
- Oversee vehicle merchandising and presentation in the showroom.
- Compliance and Administration:
- Ensure compliance with all automotive industry regulations and dealership policies.
- Manage administrative tasks related to sales, including contracts, financing, and warranties.
Requirements;
- Proven experience in automotive sales or showroom management.
- Strong leadership and team management skills.
- Excellent communication and customer service skills.
- Knowledge of automotive industry trends and products.
- Proficiency in sales software and CRM systems.
- Attention to detail and organizational abilities.
- Ability to work flexible hours, including weekends.
If you are a dynamic leader with a passion for automobiles and a proven track record in sales management, we invite you to apply for the position of Automotive Showroom Manager at Hartwell.
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Showroom Manager employer: Hartwell Plc
Contact Detail:
Hartwell Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Manager
✨Tip Number 1
Familiarise yourself with the latest automotive trends and products. This knowledge will not only help you stand out during interviews but also demonstrate your passion for the industry, which is crucial for a role like Showroom Manager.
✨Tip Number 2
Network with current or former employees of Hartwell or similar dealerships. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations, giving you an edge in your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led a team or improved customer satisfaction in previous roles. Being able to share concrete achievements will showcase your leadership skills and align with the responsibilities of the position.
✨Tip Number 4
Demonstrate your understanding of inventory management and sales software during your discussions. Highlighting your proficiency in these areas will reassure the hiring team that you can handle the operational aspects of the showroom effectively.
We think you need these skills to ace Showroom Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in automotive sales or showroom management. Emphasise your leadership skills and any achievements that demonstrate your ability to meet sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of customer service. Mention specific examples of how you've improved customer experiences in previous roles.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as team management, communication, and knowledge of automotive trends. Use concrete examples to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hartwell Plc
✨Show Your Leadership Skills
As a Showroom Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, provided coaching, or improved performance.
✨Know the Automotive Industry
Familiarise yourself with current trends in the automotive industry and be ready to discuss them. This shows your passion for the field and your commitment to staying informed, which is crucial for enhancing customer experience.
✨Emphasise Customer Service
Prepare to talk about how you've handled customer inquiries and concerns in the past. Highlight specific strategies you've implemented to improve customer satisfaction and foster positive relationships.
✨Demonstrate Organisational Skills
Since inventory management is key in this role, be ready to discuss how you have previously managed inventory or organised a showroom. Mention any systems or processes you’ve used to ensure everything runs smoothly.
