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For Companies At a Glance
- Tasks: Lead showroom operations, support sales targets, and enhance customer experience.
- Company: Join Hartwell, a top automotive dealership known for quality vehicles and service.
- Benefits: Enjoy a competitive salary, commission, and a company car.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Experience in automotive sales or showroom management is essential.
- Other info: Flexible hours, including weekends, are required.
The predicted salary is between 30000 - 42000 £ per year.
Hartwell Dunstable BYD & Ford
Basic Salary £30,000 + Commission
Company Car
Hartwell is a leading automotive dealership known for its commitment to providing high-quality vehicles and exceptional customer service.
We are currently seeking a motivated and experienced Showroom/Business Manager or an individual looking to make the next move in their career to help lead our showroom operations and enhance the overall customer experience.
Job Description
As the Automotive Showroom Manager, you will play a pivotal role in ensuring the success of our showroom by overseeing day-to-day operations, and maintaining a welcoming and organized environment for our customers. You will be responsible for supporting sales targets, improving customer satisfaction, and upholding our brand image.
Key Responsibilities
- Sales Team Leadership:
- Provide coaching and support to motivate and maximize the team\’s potential.
- Monitor sales activities, track performance, and provide regular feedback.
- Customer Experience:
- Ensure a welcoming and professional atmosphere in the showroom.
- Address customer inquiries and concerns promptly and effectively.
- Foster positive customer relationships to enhance repeat business and referrals.
- Implement strategies to enhance the overall customer experience.
- Inventory Management:
- Maintain an up-to-date inventory of available vehicles.
- Collaborate with the management team to ensure proper vehicle display and pricing.
- Oversee vehicle merchandising and presentation in the showroom.
- Compliance and Administration:
- Ensure compliance with all automotive industry regulations and dealership policies.
- Manage administrative tasks related to sales, including contracts, financing, and warranties.
Requirements
- Proven experience in automotive sales or showroom management.
- Strong leadership and team management skills.
- Excellent communication and customer service skills.
- Knowledge of automotive industry trends and products.
- Proficiency in sales software and CRM systems.
- Attention to detail and organizational abilities.
- Ability to work flexible hours, including weekends.
If you are a dynamic leader with a passion for automobiles and a proven track record in sales management, we invite you to apply for the position of Automotive Showroom Manager at Hartwell.
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Showroom Manager employer: Hartwell Automotive Group
Contact Detail:
Hartwell Automotive Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Manager
✨Tip Number 1
Familiarise yourself with Hartwell's brand and values. Understanding their commitment to customer service and high-quality vehicles will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare specific examples from your past experience that demonstrate your leadership skills and ability to enhance customer satisfaction. Be ready to discuss how you've successfully managed a team or improved sales in previous roles.
✨Tip Number 3
Stay updated on the latest automotive industry trends and products. This knowledge will not only impress your interviewers but also show your genuine passion for the role and the industry.
✨Tip Number 4
Network with current or former employees of Hartwell if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Showroom Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in automotive sales or showroom management. Emphasise your leadership skills and any achievements that demonstrate your ability to meet sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of customer service. Mention specific examples of how you've improved customer experiences in previous roles.
Highlight Relevant Skills: In your application, focus on key skills such as team management, communication, and organisational abilities. Provide examples of how you've successfully led a team or managed inventory in past positions.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work at Hartwell. Mention why you are drawn to their commitment to high-quality vehicles and exceptional customer service, and how you can contribute to their success.
How to prepare for a job interview at Hartwell Automotive Group
✨Show Your Leadership Skills
As a Showroom Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, provided coaching, or improved performance.
✨Know the Automotive Industry
Familiarise yourself with current trends in the automotive industry and be ready to discuss them. This shows your passion for the field and your commitment to staying informed, which is crucial for enhancing customer experience.
✨Emphasise Customer Service Excellence
Prepare to discuss how you've handled customer inquiries and concerns in the past. Highlight specific strategies you've implemented to improve customer satisfaction and foster positive relationships.
✨Demonstrate Organisational Skills
Since inventory management is key in this role, be ready to talk about your experience with managing stock and ensuring proper vehicle presentation. Mention any relevant software or systems you’ve used to keep things organised.
