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- Tasks: Diagnose, service, and repair HGVs to Volvo standards in a dynamic workshop.
- Company: Join Hartshorne Group, the Volvo Trucks UK & Ireland Dealer of the Year 2025.
- Benefits: Enjoy a competitive pension scheme, healthcare cash plan, and increasing holidays.
- Why this job: Kickstart your career with excellent training and growth opportunities in a supportive environment.
- Qualifications: City & Guilds or equivalent experience in motor vehicle management preferred.
- Other info: Work in a fully equipped workshop with a focus on customer service excellence.
The predicted salary is between 30000 - 42000 £ per year.
The Hartshorne Group is one of the leading commercial vehicle distributors for the West Midlands, East Midlands, Derbyshire, Nottinghamshire, Shropshire and Staffordshire. We provide full parts & service facilities for Volvo Truck & Bus as well as new and used sales, plus a diverse range of associated services.
Are you looking to join a business with good employment prospects, where you can progress, develop and make a difference to your career? Then Hartshorne could be for you. Now recruiting for a HGV Technician to join our fantastic team at our Walsall Depot.
HGV Technician Role
As a HGV Technician you will carry out fault diagnosis, service and repairs to Volvo repair standards. Complete repair order write up, service report sheets and production card information. The successful candidate will have the ability to work under pressure, to actively seek solutions to problems. Good verbal communication skills. Providing excellent customer service is paramount.
Shift Pattern
- Alternate weeks
- Week One - 06.00am until 14.30pm
- Week Two - 14.00pm until 22.00pm
- Alternate Saturday mornings
Requirements
Qualifications required: City & Guilds part 1 & 2 / BTEC / IMI in motor vehicle management (or equivalent) or equivalent practical experience in the commercial vehicle industry. HGV Licence advantageous but not essential.
Benefits
- Fully equipped workshop.
- Excellent contributory pension scheme.
- Holidays increase with length of service.
- Excellent in house product training programme.
- Rewards gateway platform available for scheme members.
- Comprehensive healthcare cash plan to help with healthcare costs such as physio, optician and dentist.
The Hartshorne Group prides ourselves on providing excellent levels of customer service first time every time. Our commitment to our staff, training and well-being is at the forefront of our business.
HGV Technician in Wednesbury employer: Hartshorne Group
Contact Detail:
Hartshorne Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV Technician in Wednesbury
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings at Hartshorne or other companies.
✨Tip Number 2
Show off your skills! If you can, bring along a portfolio of your work or even a video showcasing your repair techniques. This will help you stand out and demonstrate your hands-on experience.
✨Tip Number 3
Prepare for the interview by brushing up on common HGV Technician questions. Think about how you can highlight your problem-solving skills and customer service experience, as these are key for the role at Hartshorne.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace HGV Technician in Wednesbury
Some tips for your application 🫡
Show Off Your Skills: When you're writing your application, make sure to highlight your qualifications and experience that match the HGV Technician role. We want to see how your skills can contribute to our team at Hartshorne!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your previous roles and responsibilities, so we can easily see how you fit into our fantastic team.
Tailor Your Application: Don’t just send a generic application! Tailor it to reflect the specific requirements of the HGV Technician position. Mention your familiarity with Volvo standards and your commitment to excellent customer service – it’ll make you stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hartshorne Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to HGVs and Volvo standards. Familiarise yourself with common faults and repairs, as well as the latest technologies in the commercial vehicle industry. This will show that you're not just a technician, but a passionate one!
✨Showcase Your Problem-Solving Skills
During the interview, be ready to discuss specific examples of how you've tackled challenges in previous roles. Think of situations where you had to diagnose a fault under pressure or provide excellent customer service. This will demonstrate your ability to think on your feet and deliver results.
✨Communicate Clearly
Good verbal communication is key in this role. Practice explaining technical concepts in simple terms, as you may need to interact with customers who aren't familiar with HGV mechanics. Clear communication can set you apart from other candidates.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, training opportunities, and career progression. This shows that you're genuinely interested in the role and want to grow within the Hartshorne Group. Plus, it gives you a chance to assess if the company is the right fit for you!
