Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Diagnose and repair HGVs to Volvo standards while providing top-notch customer service.
- Company: Join Hartshorne Group, the Volvo Trucks UK & Ireland Dealer of the Year 2025!
- Benefits: Enjoy a fully equipped workshop, excellent pension scheme, and comprehensive healthcare cash plan.
- Why this job: Kickstart your career in a supportive environment with great progression opportunities.
- Qualifications: City & Guilds or equivalent experience in the commercial vehicle industry preferred.
- Other info: Flexible shift patterns and in-house training to help you grow.
The predicted salary is between 30000 - 42000 £ per year.
The Hartshorne Group is one of the leading commercial vehicle distributors for the West Midlands, East Midlands, Derbyshire, Nottinghamshire, Shropshire and Staffordshire. We provide full parts & service facilities for Volvo Truck & Bus as well as new and used sales, plus a diverse range of associated services.
Are you looking to join a business with good employment prospects, where you can progress, develop and make a difference to your career? Then Hartshorne could be for you. Now recruiting for a HGV Technician to join our fantastic team at our Potteries Depot.
HGV Technician Role
As a HGV Technician you will carry out fault diagnosis, service and repairs to Volvo repair standards. Complete repair order write up, service report sheets and production card information. The successful candidate will have the ability to work under pressure, to actively seek solutions to problems. Good verbal communication skills are essential. Providing excellent customer service is paramount.
Shift Pattern
- Alternate weeks
- Week One - 06.00am until 14.30pm
- Week Two - 14.00pm until 22.00pm
- Alternate Saturday mornings
- Nightshift pattern is available: alternate weeks: Monday-Thursday / Tuesday-Friday (10 hour shift).
Requirements
Qualifications required: City & Guilds part 1 & 2 / BTEC / IMI in motor vehicle management (or equivalent) or equivalent practical experience in the commercial vehicle industry. HGV Licence advantageous but not essential.
Benefits
- Fully equipped workshop.
- Excellent contributory pension scheme.
- Holidays increase with length of service.
- Excellent in house product training programme.
- Rewards gateway platform available for scheme members.
- Comprehensive healthcare cash plan to help with healthcare costs such as physio, optician and dentist.
The Hartshorne Group prides ourselves on providing excellent levels of customer service first time every time. Our commitment to our staff, training and well-being is at the forefront of our business.
HGV Technician in Stoke-on-Trent employer: Hartshorne Group
Contact Detail:
Hartshorne Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV Technician in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Hartshorne Group on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Be ready to discuss specific HGV issues you've tackled in the past. Show them you know your stuff and can handle the pressure!
✨Tip Number 3
Don’t forget to highlight your customer service skills during the interview. Since providing excellent service is key for Hartshorne, share examples of how you've gone above and beyond for customers in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining the Hartshorne team. Let’s get you that HGV Technician role!
We think you need these skills to ace HGV Technician in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HGV Technician role. Highlight your relevant experience, skills, and qualifications that match what we're looking for. This shows us you’re serious about the position and understand what it entails.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you want to work with us at Hartshorne Group and how your background makes you a great fit. Keep it concise but engaging – we want to see your personality!
Show Off Your Skills: In your application, don’t just list your qualifications; give us examples of how you've used them in real-world situations. Whether it's diagnosing faults or providing top-notch customer service, we want to know how you’ve made an impact in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Hartshorne Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to HGVs and Volvo standards. Familiarise yourself with common faults and repairs, as well as the latest technologies in the commercial vehicle industry. This will show that you're not just passionate but also well-informed.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to discuss specific examples of how you've tackled challenges in previous roles. Think about times when you had to diagnose a fault under pressure or provide excellent customer service. This will demonstrate your ability to think on your feet and deliver results.
✨Communicate Clearly
Good verbal communication is key in this role. Practice explaining technical concepts in simple terms, as you may need to interact with customers who aren't familiar with HGV mechanics. Clear communication can set you apart from other candidates.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, training opportunities, and career progression. This shows that you're genuinely interested in the role and want to grow within the Hartshorne Group. Plus, it gives you a chance to assess if the company is the right fit for you.
