Customer Service Advisor - Vehicle Service & Support in Shrewsbury
Customer Service Advisor - Vehicle Service & Support

Customer Service Advisor - Vehicle Service & Support in Shrewsbury

Shrewsbury Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver outstanding customer service and handle bookings and inquiries.
  • Company: Leading commercial vehicle distributor in Shrewsbury with a supportive team.
  • Benefits: Increasing holidays, contributory pension scheme, and comprehensive healthcare support.
  • Why this job: Join a dynamic team and develop your skills while helping customers.
  • Qualifications: Positive attitude, team player, and willingness to learn.
  • Other info: Training provided for career development and growth opportunities.

The predicted salary is between 30000 - 42000 £ per year.

A leading commercial vehicle distributor in Shrewsbury is looking for a Customer Service Advisor to join its team. The role focuses on delivering outstanding customer service, handling bookings and customer inquiries.

Ideal candidates will be team players with a positive attitude and a willingness to learn.

The position offers benefits such as increasing holidays with service length, a contributory pension scheme, and comprehensive healthcare support. Training is provided for career development.

Customer Service Advisor - Vehicle Service & Support in Shrewsbury employer: Hartshorne Group

Join a leading commercial vehicle distributor in Shrewsbury, where we pride ourselves on fostering a supportive work culture that values teamwork and continuous learning. As a Customer Service Advisor, you'll enjoy increasing holidays with service length, a contributory pension scheme, and comprehensive healthcare support, all while receiving training to enhance your career development in a dynamic environment.
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Contact Detail:

Hartshorne Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Advisor - Vehicle Service & Support in Shrewsbury

✨Tip Number 1

Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you admire about them.

✨Tip Number 2

Practice your customer service skills! Think of scenarios where you’ve handled inquiries or bookings successfully. We want to hear those stories during the interview!

✨Tip Number 3

Be ready to showcase your teamwork! Since they’re looking for team players, prepare examples of how you’ve collaborated with others to achieve great results.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you note. It shows your enthusiasm and keeps you on their radar. And remember, applying through our website gives you an edge!

We think you need these skills to ace Customer Service Advisor - Vehicle Service & Support in Shrewsbury

Customer Service Skills
Booking Management
Inquiries Handling
Teamwork
Positive Attitude
Willingness to Learn
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail

Some tips for your application 🫡

Show Your Customer Service Skills: When writing your application, make sure to highlight any previous experience in customer service. We want to see how you've handled inquiries and bookings in the past, so share specific examples that showcase your skills!

Be Positive and Enthusiastic: We love a positive attitude! Use your application to convey your enthusiasm for the role and the company. Let us know why you're excited about the opportunity to join our team and how you can contribute to our success.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the job description. Mention the key responsibilities and how your experience aligns with them. This shows us you’re genuinely interested in the position.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly, and it helps us keep track of all the amazing candidates like you!

How to prepare for a job interview at Hartshorne Group

✨Know the Company Inside Out

Before your interview, do some research on the commercial vehicle distributor. Understand their values, services, and what sets them apart in the industry. This will not only impress your interviewers but also help you tailor your answers to align with their mission.

✨Showcase Your Customer Service Skills

Prepare specific examples from your past experiences where you delivered outstanding customer service. Think about situations where you handled inquiries or resolved issues effectively. This will demonstrate your capability to excel in the role of a Customer Service Advisor.

✨Emphasise Teamwork and Positivity

Since they’re looking for team players with a positive attitude, be ready to discuss how you’ve collaborated with others in previous roles. Share stories that highlight your ability to work well in a team and maintain a positive outlook, even in challenging situations.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the training provided for career development or how the company supports its employees' growth. This shows your enthusiasm for the role and your commitment to learning and improving.

Customer Service Advisor - Vehicle Service & Support in Shrewsbury
Hartshorne Group
Location: Shrewsbury

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