At a Glance
- Tasks: Support the workshop by sourcing and managing parts for efficient vehicle operations.
- Company: Join Hartshorne Group, a leading commercial vehicle distributor in the Midlands.
- Benefits: Enjoy a great pension scheme, increasing holidays, and comprehensive training.
- Other info: Flexible working hours with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team and enhance your skills in a supportive environment.
- Qualifications: Friendly attitude, team player, and a commitment to excellent customer service.
The predicted salary is between 25000 - 30000 € per year.
Hartshorne Group is one of the leading commercial vehicle distributors serving the West Midlands, East Midlands, Derbyshire, Nottinghamshire, Shropshire and Staffordshire. We provide full parts & service facilities for Volvo Truck & Bus as well as new and used sales and a diverse range of associated services.
Responsibilities
- The successful candidate will provide comprehensive parts and administrative support to the workshop, ensuring timely identification, sourcing, pricing, and supply of parts to maintain efficient vehicle and trailer operations.
- The role involves compiling quotes, pre‑picking parts for planned work, managing urgent and VOR (Vehicle Off Road) orders, using pricing tools, and keeping up to date with promotions.
- Responsibilities also include stock control and accuracy (put‑away, adjustments, buybacks, stock takes), handling warranty and contract items, managing exchange and special tools processes, and ensuring all systems and documentation are correctly maintained.
Qualifications & Skills
- Outgoing and friendly with a positive attitude.
- Willing to learn and develop new skills.
- Strong team player who works well with others.
- Committed to delivering first‑class customer service.
- Focused on exceeding customer expectations.
- Commercial parts experience or experience in a similar role is a distinct advantage; full training will be provided.
Hours of Work
Monday – Friday 07:00am to 04:00pm; 1 in 3 Saturdays 08:00am to 12:00pm.
Benefits
- Excellent contributory pension scheme.
- Holidays increase with length of service.
- Excellent in‑house and Volvo product training programme.
- Rewards gateway platform available for scheme members.
- Access to Les Mills and House of Wellbeing classes through the GoJoe app.
- Comprehensive healthcare cash plan to help with healthcare costs such as physio, optician, and dentist.
Parts Advisor in Leeds employer: Hartshorne Group
Hartshorne Group is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With comprehensive training programmes, a generous pension scheme, and access to wellness classes, employees are empowered to grow their skills while enjoying a healthy work-life balance. Located in the heart of the Midlands, this role as a Parts Advisor not only provides meaningful work but also the opportunity to be part of a dedicated team committed to delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Hartshorne Group. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching common questions for Parts Advisors. Think about how your skills align with the role and be ready to share examples of your customer service experience. Confidence is key!
✨Tip Number 3
Show off your enthusiasm! When you apply through our website, make sure your passion for the role shines through. Let them know why you want to work with Hartshorne Group and how you can contribute to their success.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. It’s a simple gesture that demonstrates your professionalism and interest in the position.
We think you need these skills to ace Parts Advisor in Leeds
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, we’re looking for someone who’s outgoing and has a positive attitude.
Tailor Your Application:Make sure to tailor your application to the Parts Advisor role. Highlight any relevant experience you have in parts or customer service, and don’t forget to mention your willingness to learn and develop new skills. We love seeing candidates who are eager to grow!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate well-structured applications that get straight to the important bits, like your experience and skills.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Hartshorne Group
✨Know Your Parts
Familiarise yourself with the types of parts and services offered by the Hartshorne Group. Being able to discuss specific parts, their functions, and how they relate to Volvo Truck & Bus will show your enthusiasm and knowledge about the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Since this role focuses on exceeding customer expectations, having concrete stories ready will demonstrate your commitment to first-class service.
✨Be a Team Player
Think of instances where you’ve worked effectively within a team. Highlighting your ability to collaborate and support colleagues will resonate well, as teamwork is essential in this role.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s operations, training programmes, or stock management processes. This shows your genuine interest in the position and helps you understand if it’s the right fit for you.
