HGV Technician

HGV Technician

Birmingham Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As an HGV Technician, you'll diagnose faults and service Volvo vehicles to high standards.
  • Company: Join Hartshorne Group, a top commercial vehicle distributor in the Midlands with great growth potential.
  • Benefits: Enjoy a fully equipped workshop, excellent pension, increasing holidays, and comprehensive healthcare support.
  • Why this job: This role offers hands-on experience, a supportive culture, and the chance to make a real impact.
  • Qualifications: City & Guilds part 1 & 2 or equivalent experience in the commercial vehicle industry is required.
  • Other info: Flexible shifts available, including day and night options to suit your lifestyle.

The predicted salary is between 30000 - 42000 £ per year.

Job Description

Hartshorne GroupHGV TechniciansWalsall Depot
The Hartshorne Group is one of the leading commercial vehicle distributors for the West Midlands, East Midlands, Derbyshire, Nottinghamshire, Shropshire and Staffordshire. We provide full parts & service facilities for Volvo Truck & Bus as well as new and used sales, plus a diverse range of associated services.
Do You Want to Work for Volvo Trucks UK & Irelands Dealer of the Year 2025?

Are you looking to join a business with good employment prospects, where you can progress, develop and make a difference to your career, then Hartshorne could be for you.

Now recruiting for a HGV Technician to join our fantastic team at our Walsall Depot.
HGV Technician RoleAs a HGV Technician you will carry out fault diagnosis, service and repairs to Volvo repair standards. Complete repair order write up, service report sheets and production card information. The successful candidate will have the ability to work under pressure, to actively seek solutions to problems. Good verbal communication skills. Providing excellent customer service is paramount.
Shift PatternAlternate weeksWeek One – 06.00am until 14.30pmWeek Two – 14.00pm until 22.00pmAlternate Saturday mornings
RequirementsQualifications required City & Guilds part 1 & 2 / BTEC / IMI in motor vehicle management (or equivalent) or equivalent practical experience in the commercial vehicle industry. HGV Licence advantageous but not essential.
BenefitsFully equipped workshop.Excellent contributory pension scheme.Holidays increase with length of service.Excellent in house product training programme.Rewards gateway platform available for scheme members.Comprehensive healthcare cash plan to help with healthcare costs such as physio, optician and dentist.
The Hartshorne Group prides ourselves on providing excellent levels of customer service first time every time. Our commitment to our staff, training and well-being is at the forefront of our business.

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HGV Technician employer: Hartshorne Group

At Hartshorne Group, we pride ourselves on being an exceptional employer, offering HGV Technicians a supportive work environment at our Birmingham depot. With a strong focus on employee development, comprehensive training programmes, and a commitment to well-being, we ensure that our team members can thrive in their careers while enjoying competitive benefits such as an excellent pension scheme and healthcare cash plan. Join us to be part of a dedicated team where your contributions truly make a difference.
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Contact Detail:

Hartshorne Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land HGV Technician

✨Tip Number 1

Familiarise yourself with Volvo Truck & Bus standards. Understanding their specific repair protocols and service requirements will give you an edge during interviews and demonstrate your commitment to quality.

✨Tip Number 2

Network with current HGV Technicians or employees at Hartshorne Group. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during your application process.

✨Tip Number 3

Prepare to discuss your problem-solving skills in detail. Since the role requires working under pressure and actively seeking solutions, think of specific examples from your past experiences that showcase these abilities.

✨Tip Number 4

Highlight any relevant training or certifications you have, especially those related to motor vehicle management. Even if you don't have an HGV licence, showcasing your qualifications can help you stand out as a strong candidate.

We think you need these skills to ace HGV Technician

Fault Diagnosis
Vehicle Repair Skills
Service Report Writing
Customer Service Skills
Time Management
Problem-Solving Skills
Attention to Detail
Technical Knowledge of HGVs
Ability to Work Under Pressure
Communication Skills
Teamwork
Adaptability to Shift Patterns
Knowledge of Volvo Standards
Practical Experience in Commercial Vehicle Industry

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the HGV Technician position. Tailor your application to highlight relevant skills and experiences that match what Hartshorne Group is looking for.

Highlight Relevant Qualifications: Make sure to emphasise your qualifications, such as City & Guilds part 1 & 2 or equivalent experience in the commercial vehicle industry. If you have an HGV Licence, mention it prominently as it could give you an edge.

Showcase Problem-Solving Skills: Since the role requires the ability to work under pressure and actively seek solutions, include examples in your application that demonstrate your problem-solving skills and how you've successfully handled challenges in previous roles.

Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you want to work for Hartshorne Group specifically. Mention your passion for providing excellent customer service and how you can contribute to their team.

How to prepare for a job interview at Hartshorne Group

✨Know Your Technical Stuff

Make sure you brush up on your knowledge of HGV systems and Volvo standards. Be prepared to discuss specific repairs or diagnostics you've performed in the past, as this will show your expertise and confidence in the role.

✨Showcase Your Problem-Solving Skills

During the interview, be ready to share examples of how you've tackled challenging situations in previous jobs. Employers love candidates who can think on their feet and come up with effective solutions under pressure.

✨Emphasise Customer Service

Since providing excellent customer service is paramount for the Hartshorne Group, highlight any experience you have in customer-facing roles. Discuss how you’ve gone above and beyond to ensure customer satisfaction in your previous positions.

✨Ask Insightful Questions

Prepare a few thoughtful questions about the company culture, training opportunities, and career progression. This shows your genuine interest in the role and helps you determine if the company is the right fit for you.

HGV Technician
Hartshorne Group
Location: Birmingham

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