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- Tasks: Diagnose and repair HGVs to Volvo standards while providing top-notch customer service.
- Company: Join Hartshorne Group, a leading commercial vehicle distributor and Volvo Trucks UK Dealer of the Year 2025.
- Benefits: Enjoy a fully equipped workshop, excellent pension scheme, and comprehensive healthcare cash plan.
- Why this job: Kickstart your career in a supportive environment with great progression opportunities.
- Qualifications: City & Guilds or equivalent experience in motor vehicle management; HGV licence is a plus.
- Other info: Dynamic team atmosphere with in-house training and increasing holidays based on service.
The predicted salary is between 30000 - 42000 £ per year.
The Hartshorne Group is one of the leading commercial vehicle distributors for the West Midlands, East Midlands, Derbyshire, Nottinghamshire, Shropshire and Staffordshire. We provide full parts & service facilities for Volvo Truck & Bus as well as new and used sales, plus a diverse range of associated services.
Now recruiting for a HGV Technician to join our fantastic team at our Shrewsbury depot.
HGV Technician RoleAs a HGV Technician you will carry out fault diagnosis, service and repairs to Volvo repair standards. Complete repair order write up, service report sheets and production card information. The successful candidate will have the ability to work under pressure, to actively seek solutions to problems. Good verbal communication skills. Providing excellent customer service is paramount.
Shift PatternAlternate Weeks: Week One- 06.00am until 14.30pm Week Two 13.30pm until 22.00pm Saturdays & call out on a rota basis.
HGV Technician RequirementsQualifications required: City & Guilds part 1 & 2 / BTEC / IMI in motor vehicle management (or equivalent) or equivalent practical experience in the commercial vehicle industry. HGV Licence advantageous but not essential.
Benefits- Fully equipped workshop.
- Excellent contributory pension scheme.
- Holidays increase with length of service.
- Excellent in house product training programme.
- Rewards gateway platform available for scheme members.
- Comprehensive healthcare cash plan to help with healthcare costs such as physio, optician and dentist.
The Hartshorne Group prides ourselves on providing excellent levels of customer service first time every time.
HGV Technician in Battlefield employer: Hartshorne Group
Contact Detail:
Hartshorne Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV Technician in Battlefield
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Hartshorne Group on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Be ready to discuss specific repairs or diagnostics you've handled in the past. Show them you know your stuff and can meet Volvo's high standards!
✨Tip Number 3
Don’t forget to highlight your customer service skills! Since providing excellent service is key for Hartshorne, share examples of how you've gone above and beyond for customers in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the Hartshorne team. Let’s get you that HGV Technician role!
We think you need these skills to ace HGV Technician in Battlefield
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your qualifications and experience that match the HGV Technician role. We want to see how your skills can contribute to our team, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for Hartshorne Group. Mention why you’re excited about working with Volvo Trucks and how you can help us provide excellent customer service.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about your experience and what you can bring to the table.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Hartshorne Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to HGVs and Volvo standards. Familiarise yourself with common faults and repairs, as well as the latest technologies in the commercial vehicle industry. This will show that you're not just qualified, but genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to discuss specific examples where you've successfully diagnosed and solved issues under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how you approach challenges in a workshop environment.
✨Communicate Clearly
Good verbal communication is key in this role, especially when dealing with customers and team members. Practice explaining technical concepts in simple terms, and be prepared to demonstrate your customer service skills. Remember, it's not just about fixing vehicles; it's about building relationships too!
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or the types of projects you might work on. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.
