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- Tasks: Lead the reception team and ensure guests have an unforgettable experience.
- Company: Join a top hospitality group in vibrant Greater London.
- Benefits: Competitive salary, training opportunities, and enhanced maternity packages.
- Why this job: Be the face of hospitality and create memorable moments for guests.
- Qualifications: 2+ years in a busy bar or restaurant and strong communication skills.
- Other info: Supportive team environment with opportunities for personal growth.
The predicted salary is between 25960 - 51600 £ per year.
A leading hospitality group in Greater London is seeking a Reception Manager to oversee reservations and provide exceptional guest service.
The ideal candidate will have:
- a minimum of 2 years’ experience in a busy bar or restaurant,
- excellent knowledge of the Sevenrooms Reservations system,
- strong communication skills.
Competitive salary of £43,267 based on 48 hours per week, alongside meaningful rewards including training opportunities, enhanced maternity packages, and a supportive team environment.
Reception Manager: Guest Experience Leader employer: Harts Group
Contact Detail:
Harts Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Manager: Guest Experience Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Reception Manager role. You never know who might have the inside scoop on an opening!
✨Tip Number 2
Practice makes perfect! Before any interviews, do a mock interview with a friend or family member. Focus on showcasing your experience in guest service and your knowledge of systems like Sevenrooms.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look sharp and professional for your interviews to show that you’re serious about the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Reception Manager: Guest Experience Leader
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 2+ years in a busy bar or restaurant. We want to see how your background aligns with the role of Reception Manager and how you can bring that experience to enhance our guest service.
Know Your Stuff: If you've got experience with the Sevenrooms Reservations system, shout about it! We love candidates who can hit the ground running, so let us know how familiar you are with this system in your application.
Communicate Clearly: Strong communication skills are key for this role. When writing your application, be clear and concise. We appreciate a well-structured application that reflects your ability to communicate effectively with guests and the team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our supportive team!
How to prepare for a job interview at Harts Group
✨Know Your Stuff
Make sure you’re familiar with the Sevenrooms Reservations system. Brush up on its features and how it enhances guest experiences. Being able to discuss specific functionalities will show that you’re not just a candidate, but someone who’s ready to hit the ground running.
✨Showcase Your Experience
With a minimum of 2 years in a busy bar or restaurant, be prepared to share specific examples of how you’ve handled high-pressure situations. Think about times when you went above and beyond for guests, as this will highlight your commitment to exceptional service.
✨Communicate Clearly
Strong communication skills are key in this role. Practice articulating your thoughts clearly and confidently. During the interview, remember to listen actively and respond thoughtfully to questions, demonstrating your ability to engage with both guests and team members.
✨Emphasise Team Spirit
This position thrives in a supportive team environment. Be ready to discuss how you’ve collaborated with colleagues in the past. Share stories that reflect your ability to work well within a team, as this will resonate with the hospitality group’s values.
