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- Tasks: Lead the reception team and ensure outstanding guest experiences.
- Company: Join a top hospitality group in vibrant Greater London.
- Benefits: Competitive salary, training opportunities, and enhanced maternity packages.
- Why this job: Be a key player in creating memorable experiences for guests.
- Qualifications: 2+ years in hospitality and strong communication skills required.
- Other info: Supportive team environment with growth potential.
The predicted salary is between 25960 - 51600 £ per year.
A leading hospitality group in Greater London is seeking a Reception Manager to oversee reservations and provide exceptional guest service.
The ideal candidate will have:
- a minimum of 2 years' experience in a busy bar or restaurant,
- excellent knowledge of the Sevenrooms Reservations system,
- strong communication skills.
Competitive salary of £43,267 based on 48 hours per week, alongside meaningful rewards including training opportunities, enhanced maternity packages, and a supportive team environment.
Reception Manager: Guest Experience Leader in London employer: Harts Group
Contact Detail:
Harts Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Manager: Guest Experience Leader in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the hunt for a Reception Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to discuss your experience with systems like Sevenrooms. Share specific examples of how you've improved guest experiences in your previous roles.
✨Tip Number 3
Prepare for interviews by researching the company culture and values. This will help you tailor your responses and show that you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for the Reception Manager position. Plus, it shows you're serious about joining our fantastic team in Greater London.
We think you need these skills to ace Reception Manager: Guest Experience Leader in London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 2+ years in a busy bar or restaurant. We want to see how your background aligns with the role of Reception Manager and how you can bring that experience to enhance our guest experience.
Know Your Stuff: If you've got experience with the Sevenrooms Reservations system, shout about it! We love candidates who can hit the ground running, so let us know how familiar you are with this system in your application.
Communicate Clearly: Strong communication skills are key for this role. When writing your application, be clear and concise. We appreciate a well-structured application that reflects your ability to communicate effectively with guests and the team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Harts Group
✨Know Your Stuff
Make sure you’re familiar with the Sevenrooms Reservations system. Brush up on its features and how it enhances guest experiences. Being able to discuss this knowledge confidently will show that you're ready to hit the ground running.
✨Showcase Your Experience
Prepare specific examples from your previous roles in busy bars or restaurants. Highlight situations where you provided exceptional guest service or resolved issues effectively. This will demonstrate your capability to manage a reception team and enhance guest satisfaction.
✨Communicate Clearly
Strong communication skills are key for this role. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable discussing your experience and ideas.
✨Emphasise Team Spirit
This hospitality group values a supportive team environment. Be prepared to discuss how you’ve contributed to team success in the past. Share examples of collaboration and how you’ve supported colleagues, as this will resonate well with their values.
