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- Tasks: Lead daily operations and train new team members in a vibrant restaurant setting.
- Company: Join a well-respected hospitality group known for its exceptional service.
- Benefits: Enjoy competitive salary, career growth, and 50% off food and drink at all venues.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: 1 year of managerial experience in a high-volume restaurant and a passion for service.
- Other info: Great opportunities for career development in a lively environment.
The predicted salary is between 36000 - 60000 £ per year.
A well-respected hospitality group is seeking a Floor Manager for El Pastor Restaurant in Kings Cross, London. This role requires at least 1 year of managerial experience in a high-volume restaurant and a passion for delivering exceptional customer service.
The ideal candidate will manage daily operations, train new team members, and ensure quality standards are met.
The position offers competitive salary, career development opportunities, and generous staff perks like 50% off food and drink across all venues.
Floor Manager — Lead Service & Team Growth (London) employer: Harts Group
Contact Detail:
Harts Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager — Lead Service & Team Growth (London)
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at El Pastor. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Show off your personality during interviews! We want to see your passion for customer service and team growth. Be yourself and let your enthusiasm shine through.
✨Tip Number 3
Prepare some questions about the restaurant's culture and team dynamics. This shows you're genuinely interested in the role and helps us see how you’d fit into our vibrant environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Floor Manager — Lead Service & Team Growth (London)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through. We want to see how much you love delivering exceptional customer service and what makes you tick in a high-volume restaurant environment.
Highlight Your Experience: Make sure to clearly outline your managerial experience in your application. We’re looking for at least a year of experience, so don’t be shy about showcasing your achievements and how you've led teams in the past.
Tailor Your Application: Take a moment to tailor your application specifically for the Floor Manager role at El Pastor. Mention how your skills align with our needs, especially in managing daily operations and training new team members.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at El Pastor!
How to prepare for a job interview at Harts Group
✨Know the Venue Inside Out
Before your interview, make sure you research El Pastor Restaurant thoroughly. Familiarise yourself with their menu, service style, and overall vibe. This will not only show your genuine interest but also help you discuss how your experience aligns with their operations.
✨Showcase Your Leadership Skills
As a Floor Manager, you'll need to demonstrate your managerial experience. Prepare specific examples of how you've successfully led a team in a high-volume setting. Think about challenges you've faced and how you overcame them, as this will highlight your problem-solving abilities.
✨Emphasise Customer Service Excellence
Exceptional customer service is key in hospitality. Be ready to share stories that illustrate your commitment to delivering outstanding service. Discuss how you've trained team members to uphold these standards and how you handle difficult situations with customers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the restaurant's approach to team development or how they maintain quality standards. This shows you're not just interested in the role, but also in contributing to the restaurant's success.