Floor Manager | Lead Guest Experience in Fast-Paced London in City of Westminster

Floor Manager | Lead Guest Experience in Fast-Paced London in City of Westminster

City of Westminster Full-Time 45438 - 45438 £ / year (est.) No working from home possible
Harts Group

At a Glance

  • Tasks: Lead a vibrant team and create unforgettable guest experiences in a fast-paced restaurant.
  • Company: Join Harts Group, a dynamic hospitality leader in London.
  • Benefits: Enjoy a competitive salary, 50% off food and drink, and career growth opportunities.
  • Other info: Opportunity for paid volunteering days and personal development.
  • Why this job: Be at the forefront of guest experience and make a real impact in a bustling environment.
  • Qualifications: Experience in hospitality and strong leadership skills are essential.

The predicted salary is between 45438 - 45438 £ per year.

Harts Group is looking for a dedicated Floor Manager for Barrafina Restaurant in Soho, London. The successful candidate will lead the team while ensuring exceptional guest experiences and maintaining high standards of service.

This role offers a salary of up to £45,438 based on 48 hours per week, along with perks including:

  • 50% off food and drink
  • Career development opportunities
  • Paid volunteering days

Floor Manager | Lead Guest Experience in Fast-Paced London in City of Westminster employer: Harts Group

Harts Group is an excellent employer, offering a vibrant work culture in the heart of Soho, London, where you can thrive in a fast-paced environment. With competitive salaries, generous employee benefits like 50% off food and drink, and ample opportunities for career development and paid volunteering days, we are committed to fostering growth and ensuring our team members feel valued and engaged.

Harts Group

Contact Details:

Harts Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Floor Manager | Lead Guest Experience in Fast-Paced London in City of Westminster

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Harts Group. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Harts Group

Don't be shy about reaching out to Harts Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Floor Manager | Lead Guest Experience in Fast-Paced London in City of Westminster

Team Leadership
Guest Experience Management
High Standards of Service
Communication Skills
Problem-Solving Skills
Time Management
Adaptability

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Harts Group and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Harts Group

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!