At a Glance
- Tasks: Be the friendly face of Hartpury, helping students and visitors with their queries.
- Company: Join a supportive team at Hartpury University and College in beautiful Gloucestershire.
- Benefits: Enjoy 25 days of annual leave and flexible working hours during term time.
- Other info: Perfect for students looking to balance work and studies in a vibrant environment.
- Why this job: Make a difference in students' lives while gaining valuable admin experience.
- Qualifications: Strong communication skills and a passion for customer service are key.
The predicted salary is between 20000 - 25000 £ per year.
Hartpury University and Hartpury College are seeking a dedicated Receptionist to join their team in Gloucestershire. This permanent part-time role (minimum of 18 hours per week during term time) involves being the first point of contact for students and visitors, providing exceptional customer service, and managing a variety of administrative tasks.
The ideal candidate will possess strong communication and IT skills, and prior experience in a customer-facing role is advantageous.
The position offers generous staff benefits, including 25 days of annual leave and supportive working conditions.
Student Services Receptionist & Admin — Term-Time employer: Hartpury University and Hartpury College
Hartpury University and Hartpury College is an excellent employer, offering a supportive work culture that prioritises employee well-being and development. With generous benefits such as 25 days of annual leave and a commitment to fostering growth opportunities, this role in Gloucestershire provides a meaningful chance to contribute to the educational journey of students while enjoying a balanced work-life environment.
Contact Details:
Hartpury University and Hartpury College Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Student Services Receptionist & Admin — Term-Time
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Hartpury University and Hartpury College and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Hartpury University and Hartpury College and let us see your personality shine through!
We think you need these skills to ace Student Services Receptionist & Admin — Term-Time
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Hartpury University and Hartpury College.
Get Familiar with Our Brand:Before applying, take some time to learn about Hartpury University and Hartpury College and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Hartpury University and Hartpury College
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Hartpury University and Hartpury College.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Hartpury University and Hartpury College will surely appreciate.
