At a Glance
- Tasks: Provide top-notch IT and AV support while solving technical issues.
- Company: Leading education provider in Gloucester with a focus on service excellence.
- Benefits: Enjoy hybrid working, 25 days annual leave, and professional development support.
- Why this job: Join a dynamic team and make a difference in the education sector.
- Qualifications: Experience with Windows OS, Office apps, and strong communication skills.
- Other info: Great opportunity for growth in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading education provider in Gloucester is seeking a dedicated IT Support professional to enhance their AV and IT support services. The role involves delivering excellent customer service, resolving technical issues, and contributing to service improvements.
The ideal candidate will have experience with:
- Windows operating systems
- Office applications
Strong communication skills are essential. This position offers hybrid working arrangements, 25 days of annual leave, and support for professional development.
Hybrid IT & AV Support Engineer in Gloucester employer: Hartpury University and Hartpury College
Contact Detail:
Hartpury University and Hartpury College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid IT & AV Support Engineer in Gloucester
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector or IT community. Attend local meetups or online webinars to make new contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience with Windows and Office applications, consider creating a portfolio or a mini-project that showcases your technical prowess. This can really set you apart during interviews.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to IT support and customer service. Role-play with a friend or use online resources to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Hybrid IT & AV Support Engineer in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows operating systems and Office applications. We want to see how your skills match the role, so don’t be shy about showcasing your technical prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can enhance our AV and IT services. Let us know what makes you the perfect fit for this role.
Show Off Your Customer Service Skills: Since this role involves delivering excellent customer service, share examples of how you've resolved technical issues in the past. We love hearing about your problem-solving skills and how you’ve made users happy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Hartpury University and Hartpury College
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows operating systems and Office applications. Be ready to discuss specific technical issues you've resolved in the past, as this will show your hands-on experience and problem-solving skills.
✨Show Off Your Customer Service Skills
Since the role emphasises excellent customer service, prepare examples of how you've successfully assisted users in the past. Think about challenging situations and how you turned them into positive experiences for the customers.
✨Communicate Clearly and Confidently
Strong communication skills are key for this position. Practice explaining technical concepts in simple terms, as you may need to help non-technical staff understand solutions. This will demonstrate your ability to connect with a diverse audience.
✨Embrace the Hybrid Work Model
Familiarise yourself with hybrid working arrangements and be prepared to discuss how you manage your time and productivity in such an environment. Highlight any previous experience you have with remote work or flexible schedules to show you're adaptable.