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- Tasks: Lead the management of high-profile properties, ensuring top-notch service delivery and team collaboration.
- Company: Hartnell Taylor Cook LLP excels in property and asset management, prioritising client satisfaction and innovation.
- Benefits: Enjoy a competitive salary, bonus scheme, flexible benefits, and 25 days annual leave plus bank holidays.
- Why this job: Join a passionate team that values collaboration, innovation, and personal development in a dynamic work environment.
- Qualifications: Proven facilities management experience, strong communication skills, and a NEBOSH qualification or willingness to pursue one.
- Other info: HTC promotes equality and diversity, welcoming applicants from all backgrounds.
The predicted salary is between 43200 - 72000 £ per year.
Hartnell Taylor Cook LLP offers a comprehensive property and asset management service. Our approach provides the best possible prospect for our clients. We take pride in delivering a first-class service through a detailed and integrated approach to property management, facilities management, and accounting.
The Property & Asset Management team is hiring an experienced Senior Facilities Manager to work on the assets of our high-profile client base. We seek an individual with a desire to use their existing experience and skills while becoming a committed part of the successful HTC brand and management ethos. Seeking new ways to improve and innovate existing delivery should always be a priority.
The role of a Senior Facilities Manager requires a high level of organisation and the ability to operate as part of a team. This hands-on role brings responsibility and overall accountability for the day-to-day operation of our managed portfolio. Your key responsibility will be to ensure that each asset is managed to the highest standards, including the FM activities of both our in-house team and the activities of service partners and contractors.
Key Responsibilities:- Maintain a strong partnership with the property managers, ensuring regular meetings take place and all support mechanisms are in place for efficient and consistent property management of the asset.
- Fully embrace our use of Elogs and S2 Riskwise CAFM systems.
- Ensure all asset hard and soft services are specified correctly, tendered, and in place to meet any operational need.
- Develop and maintain a positive image of the Asset.
- Monitor all activities relating to the site(s), reporting and taking action as appropriate.
- Conduct regular inspections of the building fabric and hard and soft services.
- Work with key stakeholders to ensure a maintenance and repair programme is in place.
- Compile and maintain records relating to the site(s); e.g. asset register, plans, plant testing, etc.
- Liaise with tenants and deal with any operational queries they might have.
- Attend tenants’ meetings with and without the surveying team.
- Be responsible for Health and Safety, compliance, and risk management on site.
- Organise fire and other safety evacuations and arrange an emergency plan.
- Liaise with local authorities as appropriate.
- Proactively manage risk and deal with insurance issues on site.
- Ensure the property achieves the KPIs set by the client.
- Manage major work programmes on site, acting as the liaison point for all parties involved.
- Produce regular reports to the operational team, as required.
- Ensure procurement is carried out in line with company policy.
- Inform your line manager of any issues in service delivery.
- Develop and review suitable management procedures for individual buildings.
- Assist with management of onsite staff including building managers, site receptionists, and security guards.
- A proven track record in facilities management.
- Experience of offices and retail property is essential.
- Constantly updating knowledge of legislation relating to facilities management.
- Able to build and maintain client relationships.
- Confidence in meeting performance needs.
- Good understanding of contracts and procurement.
- Familiar with CAFM and popular accountancy/invoicing software.
- Strong communication skills both orally and written.
- Ability to work independently and resolve issues using knowledge and experience.
- Proactive in supporting junior members of staff.
- Hold a NEBOSH qualification or be willing to work towards it.
What we can offer you:
- Competitive salary
- Bonus scheme
- Car allowance
- 25 days annual leave, plus bank holidays
- Mobile telephone
- Laptop
- Auto enrolment pension scheme (5% Employee, 4% Employer)
- Life insurance 4 x salary
- Flexible benefits including health cash plan, holiday purchase, cycle to work, gym and retail discounts
- Employee Assistance Program
- Volunteering policy
- Professional subscription/fees
- Continuing Professional Development
Hartnell Taylor Cook is an equal opportunity employer and is fully committed to a policy of treating all of its employees and job applicants equally.
Senior Facilities Manager (Northampton) employer: Hartnell Taylor Cook
Contact Detail:
Hartnell Taylor Cook Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Facilities Manager (Northampton)
✨Tip Number 1
Familiarise yourself with the specific property management systems mentioned in the job description, such as Elogs and S2 Riskwise CAFM. Understanding these tools will not only help you during the interview but also demonstrate your commitment to integrating into their existing processes.
✨Tip Number 2
Research Hartnell Taylor Cook's current projects and client base. Being knowledgeable about their high-profile clients and recent developments will allow you to speak confidently about how your experience aligns with their needs during discussions.
✨Tip Number 3
Prepare examples of how you've successfully managed teams and improved service delivery in previous roles. Highlighting your leadership skills and ability to support junior staff will resonate well with their emphasis on collaboration and mentorship.
✨Tip Number 4
Showcase your understanding of health and safety regulations and environmental management practices. Given the importance of compliance in this role, being able to discuss relevant legislation and your experience in managing these aspects will set you apart from other candidates.
We think you need these skills to ace Senior Facilities Manager (Northampton)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management, particularly in office and retail properties. Emphasise your ability to manage teams and meet operational targets, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for facilities management and how your skills align with Hartnell Taylor Cook's values. Mention specific examples of how you've improved service delivery or managed projects successfully in the past.
Highlight Communication Skills: Since strong communication is crucial for this role, provide examples in your application that demonstrate your ability to liaise effectively with clients, tenants, and team members. This could include experiences where you resolved conflicts or facilitated meetings.
Showcase Your Proactive Approach: Illustrate your proactive nature by detailing instances where you took initiative in previous roles. Whether it was implementing new systems or improving processes, showing that you can think ahead will resonate well with the hiring team.
How to prepare for a job interview at Hartnell Taylor Cook
✨Showcase Your Experience
Be prepared to discuss your previous roles in facilities management, especially those involving high-profile clients. Highlight specific examples where you successfully managed assets and improved service delivery.
✨Understand the Company Culture
Familiarise yourself with Hartnell Taylor Cook's values of passion, agility, collaboration, and trust. Be ready to explain how your personal values align with theirs and how you can contribute to their team ethos.
✨Demonstrate Strong Communication Skills
As a Senior Facilities Manager, effective communication is key. Prepare to discuss how you've built relationships with property managers, tenants, and contractors in the past, and be ready to showcase your interpersonal skills during the interview.
✨Prepare for Technical Questions
Brush up on your knowledge of CAFM systems, health and safety regulations, and environmental management policies. Be ready to answer questions about how you would handle specific scenarios related to these areas.
