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- Tasks: Manage multiple retail sites and ensure compliance while liaising with tenants and suppliers.
- Company: Hartnell Taylor Cook LLP, a leader in property and asset management.
- Benefits: 25 days annual leave, flexible benefits, and professional development support.
- Why this job: Join a dynamic team and make a real impact in retail management.
- Qualifications: Strong communication skills and some understanding of contracts and budgets.
- Other info: Opportunity for career growth in a supportive and innovative environment.
The predicted salary is between 36000 - 60000 £ per year.
Director – Head of People at Hartnell Taylor Cook LLP
Hartnell Taylor Cook LLP offer a comprehensive property and asset management service, and our approach offers the best possible prospect for our clients. Individually and collectively, we take pride in delivering a first-class service and we do this by taking a detailed and integrated approach to property management, facilities management and accounting.
We treat each property as if it were its own business and strongly believe good Property Management has a major beneficial effect on value.
The Property & Asset Management team would like to recruit a Retail Centre Manager, to be based in the Northwest. This role will see the Retail Manager taking responsibility for managing several retail sites and a blue-chip vacant portfolio as well as supporting actions.
The role of a Retail Centre Manager requires a high level of organisation as well as an ability to operate as part of a team. This role brings responsibility, and we are looking for a confident and dynamic personality who enjoys the challenge of dealing with day-to-day retail issues along with monitoring building condition and systems from a compliance standpoint.
Communication with tenants, clients and suppliers will form part of the regular duties performed and as such the successful candidate will display excellent communication skills and the ability to think on their feet in difficult situations. They will also need to be able to control supplier activity during appointed works and ensure that all documentation is in place both pre and post works.
We see this role as part of the overall retail & FM service delivery to be a fundamental component to managing property and it is key to both the industry’s future and our own development.
To deliver successful vacant portfolio management some travel outside the NW Area maybe necessary
Key responsibilities:-
- Property Inspection and Checklist Completion
- Compliance Maintenance and Recording
- Embracing the principles of ESG
- Contract management and Tendering
- Tenant Liaison and attend on-site tenant meetings
- HSQE management
- Fully embrace our use of CAFM & H&S management systems. This is fundamental to the role and way we wish to approach Centre Management.
- Management of soft & hard services across the portfolio
- To develop and maintain a positive image of the building in its location.
Skills and Experience:-
- Able to build and maintain relationships with tenants, clients and suppliers.
- Some understanding of contracts and procurement
- Some understanding of service charge and budget principles.
- Show a confident approach and strong interpersonal skills. Solid communication skills both orally and written to ensure a professional approach to all situations.
- Ability to work independently and resolve issues using knowledge and experience.
- Have a strong work ethic and take ‘ownership’ of the role.
- A retail background would be advantageous
- Health and safety compliance, both in an occupational context and from a legislation position would also be advantageous.
- Experienced in the use of Excel and report writing
- Hold a full UK driving licence
What we can offer:-
- 25 days annual leave, plus bank holidays
- Mobile telephone
- NEBOSH General Certificate Study support
- Auto enrolment pension scheme (5% Employee, 4% Employer)
- Life insurance 4 x salary
- Flexible benefits including health cash plan, Holiday purchase, Cycle to work, gym and retail discounts
- Employee Assistance Program
- Professional subscription/fees
- Continuing Professional Development
If you wish to send your CV or require further information on the vacancy then please contact Leanne Jonas, Head of People:-
Email: leanne.jonas@htc.uk.com
HTC’s values
We\\\’ve put our heart and soul into the work that we do and approach each project with excitement. We love to make a difference, exceeding expectations and creating solutions through innovation
A Agile
Putting our clients first requires us to fit around them. We offer holistic solutions rather than a one-size-fits-all approach. We are not a big corporate machine with lots of processes; we think smart and act fast. Our customer service is at the core of everything we do.
We’re a friendly bunch and believe we create excellent results through teamwork and open dialogue, both internally and externally. We listen and talk with our clients about their needs, desires and challenges. We also like to take time out of the day to day and step back to celebrate our achievements together.
We believe relationships are built through honesty, integrity, transparency and inclusion. We don’t just talk a good game – we strive to deliver. Our professional team will put our clients right at the heart of our business. We can be trusted and relied upon by our clients to provide solutions for customer success.
Hartnell Taylor Cook is an equal opportunity employer and is fully committed to a policy of treating all of its employees and job applicants equally. Our Equality & Diversity policy is available on request.
If you wish to send your CV or require further information on the vacancy, then please contact Leanne Jonas:- Email: people@htc.uk.com
Seniority level: Not Applicable
Employment type: Full-time
Job function: Management
Industries: Retail
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Retail Centre Manager employer: Hartnell Taylor Cook
Contact Detail:
Hartnell Taylor Cook Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Centre Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry and let them know you're on the lookout for a Retail Centre Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to property management and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Show off your communication skills! During interviews, be ready to discuss how you've effectively liaised with tenants, clients, and suppliers in the past. Use specific examples to demonstrate your ability to handle challenging situations with ease.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Retail Centre Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Retail Centre Manager role. Highlight your retail background, communication skills, and any relevant compliance experience to show us you're the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about property management and how your dynamic personality can tackle day-to-day retail challenges. Keep it engaging and personal!
Showcase Your Organisational Skills: Since this role requires a high level of organisation, make sure to mention any tools or methods you use to stay organised. Whether it's managing multiple sites or handling compliance documentation, let us know how you keep everything in check!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Hartnell Taylor Cook
✨Know Your Portfolio
Before the interview, take some time to research Hartnell Taylor Cook LLP and their approach to property management. Familiarise yourself with their retail portfolio and understand the challenges they face. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since the role requires excellent communication with tenants, clients, and suppliers, prepare examples of how you've successfully managed relationships in the past. Think about specific situations where your communication skills made a difference, and be ready to share these during the interview.
✨Demonstrate Problem-Solving Abilities
The Retail Centre Manager position involves dealing with day-to-day retail issues. Prepare to discuss scenarios where you've had to think on your feet and resolve problems quickly. Highlight your ability to remain calm under pressure and how you can apply this skill to the challenges of the role.
✨Emphasise Your Organisational Skills
With a high level of organisation required for this role, be ready to talk about your experience managing multiple tasks or projects simultaneously. Share specific tools or methods you use to stay organised, and how this has contributed to your success in previous roles.
