At a Glance
- Tasks: Deliver exceptional customer service and manage orders via phone and email.
- Company: Join HARTMANN GROUP, a leader in healthcare solutions.
- Benefits: Flexible part-time hours and a supportive team environment.
- Other info: Great opportunity for career growth in a dynamic industry.
- Why this job: Make a difference in healthcare while developing your customer service skills.
- Qualifications: Experience with SAP and strong communication skills required.
The predicted salary is between 25000 - 30000 £ per year.
HARTMANN GROUP is looking for a part-time Customer Service Officer to join their team in Heywood, England. The role entails delivering exceptional customer service and managing orders and queries via telephone and email.
The ideal candidate will have significant SAP experience and a background in customer service. The position requires flexibility and strong communication skills to meet customer needs effectively.
The closing date for applications is 30 June 2026.
Healthcare Customer Care Specialist - Part Time (20h) in Heywood employer: HARTMANN GROUP
HARTMANN GROUP is an excellent employer that values its employees by fostering a supportive work culture and offering flexible part-time opportunities in the heart of Heywood. With a strong emphasis on professional development, employees can expect to grow their skills in customer service while enjoying a collaborative environment that prioritises exceptional service delivery. Join us to be part of a team that not only cares for its customers but also invests in the growth and well-being of its staff.
StudySmarter Expert Advice🤫
We think this is how you could land Healthcare Customer Care Specialist - Part Time (20h) in Heywood
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like HARTMANN GROUP and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at HARTMANN GROUP and let us see your personality shine through!
We think you need these skills to ace Healthcare Customer Care Specialist - Part Time (20h) in Heywood
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and HARTMANN GROUP.
Get Familiar with Our Brand:Before applying, take some time to learn about HARTMANN GROUP and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at HARTMANN GROUP
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress HARTMANN GROUP.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which HARTMANN GROUP will surely appreciate.
