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For Companies At a Glance
- Tasks: Engage with customers, manage calls, and coordinate training sessions.
- Company: Join a charitable organisation making a difference in Southampton.
- Benefits: Enjoy 25 days holiday and a chance for personal development.
- Why this job: Perfect for those seeking a dynamic role with potential for permanence.
- Qualifications: Previous admin experience and excellent communication skills required.
- Other info: Fixed term role with a friendly team atmosphere.
We are currently recruiting a Receptionist / Training Administrator for a charitable organisation in Southampton. This is an exciting opportunity for someone who is looking for an engaging role that involves dealing with customers both over the telephone and face to face. You will also be responsible for a variety of admin based tasks. This is a 9 month fixed term maternity cover but with the likelihood of it going permanent.
The Receptionist / Administrator Role
This is a busy role that requires someone who is very efficient, has excellent communication skills and a professional approach. Your key responsibilities would include:
- Answering phone calls and greeting visitors.
- Acting as first point of contact for internal and external facilities bookings.
- Assisting with general email communications.
- Managing the parking systems.
- Coordinating and facilitating training sessions.
- Booking and setting up meeting rooms.
The Ideal Candidate for the Reception Admin
In order to be considered for this role you will need to have some previous administration experience. You’ll need to demonstrate excellent communication skills with the ability to work under pressure and meet deadlines. A friendly, personable and welcoming manner is essential for this position.
Additional Information
Benefits include 25 days holiday and an employee development programme. Working hours are 35 hours per week. Monday to Friday 8:30am to 4pm.
Please apply today for this role by clicking on the apply button now. Please note that due to the high volume of applications, we are unable to respond to everyone individually. Please assume if you haven’t heard from us within 4 days that your application has not been successful.
Receptionist and Training Administrator employer: Hartley Resourcing
Contact Detail:
Hartley Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist and Training Administrator
✨Tip Number 1
Familiarise yourself with the organisation's mission and values. This will help you align your responses during any interviews and show that you're genuinely interested in contributing to their goals.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Since the role involves dealing with customers both over the phone and face-to-face, being articulate and friendly is key.
✨Tip Number 3
Prepare for potential questions about handling pressure and deadlines. Think of specific examples from your past experience where you've successfully managed multiple tasks or dealt with challenging situations.
✨Tip Number 4
Network with current or former employees of the organisation if possible. They can provide insights into the company culture and what it takes to succeed in the role, which can be invaluable during your application process.
We think you need these skills to ace Receptionist and Training Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administration experience and showcases your communication skills. Emphasise any previous roles where you dealt with customers face to face or over the phone.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role. Mention specific responsibilities from the job description, such as managing parking systems or coordinating training sessions, and explain how your skills align with these tasks.
Showcase Your Soft Skills: In your application, highlight your friendly and welcoming manner. Provide examples of how you've successfully worked under pressure and met deadlines in previous roles, as these are key attributes for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Hartley Resourcing
✨Showcase Your Communication Skills
As a Receptionist and Training Administrator, excellent communication is key. Be prepared to demonstrate your ability to communicate clearly and effectively, both verbally and in writing. Practice answering common interview questions with confidence and clarity.
✨Highlight Your Admin Experience
Make sure to discuss your previous administration experience during the interview. Provide specific examples of tasks you've handled, such as managing schedules or coordinating events, to show that you can handle the responsibilities of this role.
✨Demonstrate Your Professionalism
Since you'll be the first point of contact for visitors, it's important to convey a professional image. Dress appropriately for the interview and maintain a friendly yet professional demeanour throughout your conversation.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle various situations, such as dealing with difficult customers or managing multiple tasks at once. Think of examples from your past experiences that showcase your problem-solving skills and ability to work under pressure.
