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For Companies At a Glance
- Tasks: Provide exceptional customer service and handle complaints for a luxury brand.
- Company: Join a prestigious luxury brand in Greater London with a modern work culture.
- Benefits: Enjoy free parking, great benefits, and a vibrant working environment.
- Why this job: Be part of a team that values excellence and customer satisfaction.
- Qualifications: Strong customer service experience and excellent written communication skills.
- Other info: Collaborative team atmosphere with opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
A luxury brand company in Greater London is seeking a customer service representative to join their team. In this proactive role, you will handle customer complaints and ensure exceptional service through various communication channels.
The ideal candidate will possess:
- Strong customer service experience
- Excellent written communication skills
- The ability to work collaboratively within a team
The company offers free parking, great benefits, and a modern working environment, making it a fantastic opportunity for an enthusiastic professional.
Luxury Brand Proactive Customer Care Specialist in London employer: Hartley Resourcing
Contact Detail:
Hartley Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Brand Proactive Customer Care Specialist in London
✨Tip Number 1
Network like a pro! Reach out to people in the luxury brand industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Practice your communication skills! Since this role is all about handling customer complaints, role-play with a friend or family member to nail those tricky scenarios.
✨Tip Number 3
Show your enthusiasm! When you get an interview, let your passion for customer service and luxury brands shine through. Companies love candidates who are genuinely excited about their products.
✨Tip Number 4
Apply through our website! We make it super easy for you to showcase your skills and personality. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Luxury Brand Proactive Customer Care Specialist in London
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous customer service experience in your application. We want to see how you've handled complaints and provided exceptional service in the past, so share specific examples that showcase your skills!
Nail That Written Communication: Since this role requires excellent written communication, take your time crafting your application. Use clear and concise language, and don't forget to proofread for any typos or errors. We love a well-written application!
Be Proactive in Your Approach: In your application, demonstrate your proactive attitude. Share instances where you went above and beyond to resolve issues or improve customer satisfaction. We’re looking for someone who takes initiative and is ready to tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your enthusiasm for joining our team right from the start!
How to prepare for a job interview at Hartley Resourcing
✨Know the Brand Inside Out
Before your interview, make sure you research the luxury brand thoroughly. Understand their values, products, and customer service philosophy. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you successfully handled customer complaints or provided exceptional service. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving abilities.
✨Practice Your Communication Style
Since excellent written communication skills are crucial for this role, consider practising how you articulate your thoughts. You might even want to write down some key points about your experience and rehearse them. This will help you convey your ideas clearly during the interview.
✨Emphasise Team Collaboration
This role requires working collaboratively within a team, so be ready to discuss how you've successfully worked with others in the past. Share examples that demonstrate your ability to contribute positively to a team environment and how you handle conflicts or differing opinions.
