At a Glance
- Tasks: Lead operations in a world-class tech company, overseeing production, supply chain, and customer support.
- Company: Join a renowned technology business with a fantastic work culture.
- Benefits: Enjoy a relaxed yet professional environment with opportunities for growth.
- Other info: Shortlisting will be quick; expect feedback within 3 days of application.
- Why this job: Make a real impact by streamlining operations and enhancing customer experiences.
- Qualifications: Proven leadership in fast-paced environments and strong problem-solving skills.
The predicted salary is between 90000 - 90000 € per year.
Hardware/Telecommunications/high growth engineering environment. World class company.
This Head of Manufacturing Operations role will be the engine room of the business, responsible for Production and Supply Chain, Customer Support, IT and Compliance. The company is a world class technology business, they have an excellent reputation and it is a fantastic place to work.
The Role
Reporting directly to the COO and based in the office, a summary of the four pillars of the role is as follows:
- Supply chain & Production – Oversee the end to end lifecycles, from procurement and manufacturing to the global shipping of thousands of devices annually.
- Customer Support – Lead the small technical support team to deliver customer excellence, ensuring seamless onboarding and proactive in-life support.
- IT – Empower the team with the tools they need to stay productive. You’ll own the ISO27001 certification and responsibility for digital security.
- Facilities & Compliance – Act as guardian of quality and safety standards, maintaining ISO9001 and ISO45001.
The Ideal Candidate
We are looking for a builder who thrives when turning ambiguity into order. You’ll likely have a background in hardware, telecommunications, or a high growth engineering environment. A summary of the key requirements are as follows:
- Proven Leadership – A track record of managing multi-disciplinary teams in a fast paced SME or scale up environment.
- Operational Rigour – Attention to detail, building strong rigorous processes and with experience of ISO standards and compliance.
- Problem Solver – You don’t just fix the problem, you build the system that prevents it from happening again.
- Resilience & Adaptability – Comfortable navigating the complexities of global supply chains and shifting business priorities.
- Communication – Ability to translate complex operational data into clear insights for the executive team.
Additional Information: The environment is down to earth, relaxed but professional where everyone loves coming to work and wants to do their best.
Thank you for making an application. We will shortlist quickly and if you are successful in reaching next stage we will contact you within 3 days of application. If you have not heard from us within 3 days unfortunately you have not been successful on this occasion.
Head Of Operations employer: Hartley Resourcing
As a world-class technology business, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to excel. With a strong focus on professional growth, we offer ample opportunities for development within a relaxed yet professional environment, ensuring that every team member feels valued and motivated to contribute to our success. Located in a thriving engineering hub, our commitment to innovation and excellence makes us an exceptional employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Head Of Operations
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in hardware and telecommunications. This will help you tailor your answers and show you're genuinely interested.
✨Tip Number 3
Practice your problem-solving skills! Think of examples from your past where you've turned ambiguity into order. Be ready to discuss how you’ve built systems that prevent issues, as this is key for the Head of Operations role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Head Of Operations
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Head of Operations. Highlight your experience in supply chain management, customer support, and compliance. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've led teams and improved processes in previous positions.
Showcase Your Problem-Solving Skills:In your application, don’t just mention problems you’ve solved—explain how you built systems to prevent them from recurring. We love candidates who can think ahead and create lasting solutions!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role quickly. Plus, we love seeing applications come in directly!
How to prepare for a job interview at Hartley Resourcing
✨Know Your Operations Inside Out
Make sure you understand the end-to-end processes of supply chain and production. Brush up on your knowledge of procurement, manufacturing, and shipping. Being able to discuss these topics confidently will show that you're ready to take charge.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed multi-disciplinary teams in fast-paced environments. Highlight your ability to turn ambiguity into order and how you've built strong processes in previous roles.
✨Demonstrate Problem-Solving Prowess
Think of specific instances where you've not only solved a problem but also implemented systems to prevent it from recurring. This will illustrate your proactive approach and operational rigour.
✨Communicate Clearly and Effectively
Practice translating complex operational data into clear insights. You want to demonstrate that you can communicate effectively with the executive team, making sure they understand the key points without getting lost in jargon.
