At a Glance
- Tasks: Lead a team to enhance customer support and optimise ticketing workflows.
- Company: Join a forward-thinking company focused on exceptional customer experiences.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Dynamic role with potential for career advancement.
- Why this job: Make a real difference in customer satisfaction and support standards.
- Qualifications: Experience in customer support and strong leadership skills.
The predicted salary is between 50000 - 70000 £ per year.
Job Description
Overview
This Head of Customer Support role will champion the customer post-purchase journey.
You will balance strategic leadership with technical, hands on troubleshooting.
Leading a lean team of two Support Technicians, your mission will be to elevate the support standards, optimise ticketing workflows, and ensure customers receive fast, accurate and empathetic resolutions to complex technical ch...
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Locations
Head of Customer Support in Fareham, Hampshire employer: Hartley Resourcing
Hartley Resourcing is an excellent employer, offering a supportive work culture that values collaboration and professional development. As a Finance Assistant, you will benefit from ongoing training opportunities and the chance to grow within the finance sector, all while working in a dynamic environment in the United Kingdom that encourages innovation and efficiency.
