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- Tasks: Provide IT support and contribute to exciting projects in a dynamic team.
- Company: Fantastic company in Chandlers Ford that values innovation and staff input.
- Benefits: Competitive salary, supportive environment, and opportunities for skill development.
- Other info: Great career progression opportunities in an ITIL aligned environment.
- Why this job: Make a real impact while developing your IT skills in a collaborative setting.
- Qualifications: Experience in 1st/2nd line IT support and strong troubleshooting skills.
The predicted salary is between 30000 - 40000 £ per year.
We are recruiting for an IT Support Engineer for a fantastic company based in Chandlers Ford. This is a diverse role working within a small but established IT Team. It is very much a role that you can make your own and they encourage people to input new ideas so they can continuously improve. You will be expected to provide full IT support as well as being involved in a variety of projects. Previous experience in a similar role is essential including help desk support, cloud based systems, Office 365 and cyber security systems.
This is a busy IT support role that encompasses the whole IT function. Working in a team of 3 you will be providing helpdesk support to around 300 employees across a number of sites. You will be expected to work independently and under your own initiative. You will own the 1st and 2nd Line IT support, working to ITIL standards. Day to day focus will be Windows 11, Microsoft 365, Intune and Entra ID but also contributing to solving recurring issues and adding to the knowledge bank. It is a great role within an ITIL aligned environment where you will also develop skills across cloud, automation and security with opportunity for progression.
The Ideal Candidate: For this role it is essential that you are a great communicator with previous experience in a 1st/2nd line IT Support role. The ability to troubleshoot is vital as is a willingness to learn and pick up new systems. You will also need to be able to work on your own initiative with good common sense.
Additional Information: Salary is dependent upon experience. This is working for a fantastic company who really value their staff. Please note, due to the volume of applications we are not always able to contact each applicant individually. If you have not heard from us within 3 working days of application please assume that you have been unsuccessful on this occasion.
Locations
IT Support in Eastleigh, Hampshire employer: Hartley Resourcing
Contact Detail:
Hartley Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support in Eastleigh, Hampshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its IT environment, especially their use of Windows 11 and Microsoft 365. Be ready to discuss how your experience aligns with their needs and share examples of how you've tackled similar challenges.
✨Tip Number 3
Show off your troubleshooting skills! During interviews, be prepared to walk through your thought process when solving IT issues. This will demonstrate your ability to think critically and work independently, which is key for this role.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. Plus, it gives us a chance to see your enthusiasm right from the start!
We think you need these skills to ace IT Support in Eastleigh, Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support role. Highlight your experience with help desk support, cloud systems, and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you're passionate about IT support. Let us know how you can contribute to our team and bring new ideas to the table.
Show Off Your Troubleshooting Skills: In your application, give examples of how you've tackled tricky IT issues in the past. We love seeing candidates who can think on their feet and solve problems independently, so don't hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Hartley Resourcing
✨Know Your Tech
Brush up on your knowledge of Windows 11, Microsoft 365, and cloud-based systems. Be ready to discuss your previous experience with help desk support and how you've tackled IT issues in the past.
✨Show Off Your Communication Skills
As a great communicator, you’ll need to demonstrate how you can explain technical concepts to non-technical staff. Prepare examples of how you've successfully communicated solutions or resolved conflicts in previous roles.
✨Be Ready to Troubleshoot
Expect to face some troubleshooting scenarios during the interview. Practice common IT problems and how you would approach solving them, showcasing your problem-solving skills and initiative.
✨Bring Ideas to the Table
Since the company encourages new ideas, think about improvements you've made in past roles. Be prepared to share these insights and how they could apply to the team’s current processes.