Customer Support Technician

Customer Support Technician

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Help customers solve technical issues with cutting-edge network and IoT devices.
  • Company: Join a forward-thinking tech company focused on customer satisfaction.
  • Benefits: Enjoy flexible hours, competitive pay, and opportunities for skill development.
  • Other info: Fast-paced environment with great potential for career advancement.
  • Why this job: Dive deep into tech challenges and make a real difference for customers.
  • Qualifications: Tech-savvy with problem-solving skills and a passion for helping others.

The predicted salary is between 30000 - 40000 Β£ per year.

This is a Technical Customer Support role, helping customers diagnose, troubleshoot and resolve technical issues with network connectivity, cellular Io T devices and satellite hardware.

This is not a standard password reset helpdesk role; you will actively dig into complex hardware, firmware, and network configurations to deliver excellent customer experiences.

The Role Some key responsibilities are as follows: Troubleshooting

Customer Support Technician employer: Hartley Resourcing

Hartley Resourcing is an excellent employer, offering a supportive work culture that values collaboration and professional development. As a Finance Assistant, you will benefit from ongoing training opportunities and the chance to grow within the finance sector, all while working in a dynamic environment in the United Kingdom that encourages innovation and efficiency.

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Contact Details:

Hartley Resourcing Recruitment Team

We think you need these skills to ace Customer Support Technician

Technical Troubleshooting
Network Connectivity
Cellular IoT Devices
Satellite Hardware
Firmware Configuration
Network Configuration
Customer Service Skills