Hands-On Tech Support Lead β€” Satellite & IoT in Brighton

Hands-On Tech Support Lead β€” Satellite & IoT in Brighton

Brighton Full-Time 60000 - 80000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a support team and solve technical customer issues hands-on.
  • Company: Hartley Resourcing, known for its commitment to high service standards.
  • Benefits: Competitive salary, career development opportunities, and a supportive work environment.
  • Other info: Join a dynamic team focused on continuous improvement and customer satisfaction.
  • Why this job: Make a real difference by leading a team and tackling complex tech challenges.
  • Qualifications: Experience in technical support and strong leadership skills.

The predicted salary is between 60000 - 80000 Β£ per year.

Hartley Resourcing is seeking a hands-on Technical Helpdesk Supervisor to lead a small support team and stay actively involved in solving technical customer issues.

The role combines people leadership with technical troubleshooting to maintain high service standards.

You will guide two Support Technicians, help drive improvements in helpdesk processes, and act as the escalation point for more complex challenges, all while remaining involved in resolution efforts.

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Hands-On Tech Support Lead β€” Satellite & IoT in Brighton employer: Hartley Resourcing

Hartley Resourcing is an excellent employer, offering a supportive work culture that values collaboration and professional development. As a Finance Assistant, you will benefit from ongoing training opportunities and the chance to grow within the finance sector, all while working in a dynamic environment in the United Kingdom that encourages innovation and efficiency.

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Contact Details:

Hartley Resourcing Recruitment Team

We think you need these skills to ace Hands-On Tech Support Lead β€” Satellite & IoT in Brighton

Technical Troubleshooting
People Leadership
Helpdesk Process Improvement
Customer Service
Team Management
Escalation Management
Problem-Solving Skills