At a Glance
- Tasks: Coordinate customer orders and ensure smooth operations in a dynamic environment.
- Company: Join a friendly team focused on delivering excellent customer service.
- Benefits: Gain valuable experience, develop skills, and work in a supportive atmosphere.
- Other info: Full training provided; perfect for those looking to grow in a varied role.
- Why this job: Make a real impact while building relationships and solving problems every day.
- Qualifications: Strong organisational skills and a proactive attitude are key; no prior experience needed.
The predicted salary is between 25200 - 30800 £ per year.
Would you be interesting in joining a company where you would be responsible in ensuring tasks are running smoothly?
We're seeking a proactive Contracts Coordinator to join a busy, friendly team where no two days are the same.
If you enjoy building relationships, solving problems and making sure customers receive a first-class service, this could be the perfect opportunity for you.
Working as part of a supportive team, you'll play a key role in coordinating customer orders from quotation through to delivery, working closely with suppliers, customers and colleagues to ensure everything runs smoothly.
No previous contracts experience is required—we're looking for someone with the right attitude, strong organisational skills and a genuine passion for delivering excellent service.
- What You'll Be Doing
- Preparing accurate customer quotations.
- Sourcing products from a range of suppliers.
- Processing purchase orders and monitoring delivery schedules.
- Liaising with customers, suppliers and internal teams via phone and email.
- Responding to product enquiries and resolving any issues.
- Keeping customers updated throughout the order process.
- Managing multiple priorities while ensuring deadlines are met.
- Helping to achieve and exceed customer service and contract performance targets.
What We're Looking For
- Previous experience in an office-based, customer-focused or administrative role.
- Excellent communication skills, both written and verbal.
- Strong organisational skills with exceptional attention to detail.
- The ability to prioritise a busy workload and work to deadlines.
- A proactive, positive and solutions-focused approach.
- Confident IT skills and experience using Microsoft Office.
- The ability to work independently as well as collaboratively within a team.
- A genuine commitment to delivering an excellent customer experience.
Experience within sales support, internal sales, administration, purchasing, customer service or a coordination role would be highly advantageous, although full training will be provided.
Industry experience is beneficial but by no means essential.
If you're looking for a varied role where you can develop your skills, work with a supportive team and make a real impact every day, we'd love to hear from you.
Additional Information
Due to the high volume of applications we expect to receive, we may not be able to respond to every applicant individually.
If you have not heard from us within 5 working days of submitting your application, please assume your application has not been successful.
Contracts Coordinator in Southampton employer: Hartley Resourcing Careers
Join a dynamic team as an IT Administrator where you will be supported in your professional growth while providing essential IT and website support. Our inclusive work culture fosters learning and development, making it an ideal environment for recent graduates or those looking to enhance their IT skills. Located in a vibrant area, we offer flexible working arrangements and a collaborative atmosphere that values every team member's contribution.
Contact Details:
Hartley Resourcing Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Contracts Coordinator in Southampton
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Hartley Resourcing Careers. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Hartley Resourcing Careers before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Contracts Coordinator in Southampton
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Hartley Resourcing Careers:Your cover letter is your chance to shine! Tell us why you want to work at Hartley Resourcing Careers specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Hartley Resourcing Careers!
How to prepare for a job interview at Hartley Resourcing Careers
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
