At a Glance
- Tasks: Coordinate care services and support staff to ensure top-quality care for clients.
- Company: Hartley Home Care, a community-focused care provider in Camelford.
- Benefits: Competitive salary, holiday pay, ongoing training, and a supportive work environment.
- Other info: Join a growing team with opportunities for professional development.
- Why this job: Make a real difference in people's lives while developing your career in care coordination.
- Qualifications: Experience in care coordination and strong organisational skills are preferred.
The predicted salary is between 24000 - 30000 £ per year.
Location: Camelford, PL32 9PQ
Salary: Discussed at interview
Hours: Full Time 40 hours – Permanent
The Role
Hartley Home Care are based in Camelford, offering top quality care services in the community to our customers, helping our clients receive support in the comfort of their home. Due to continued growth, we are looking to recruit an experienced Care Co-ordinator to join our team. The Care Coordinator plays a key role within the office by ensuring high quality care is delivered safely and effectively to people within the community.
Responsibilities include:
- Maintain accurate records and assess and review individual care plans supervising, instructing, and supporting care staff in the field.
- Act quickly and efficiently to resolve any issues informing the relevant managers.
- Co-ordinate and rearrange care worker rotas and schedules (use of ‘Birdie’ is an advantage).
- Ensuring that rotas are adequately staffed and you are prepared to provide flexibility and cover any changes through sickness, holiday and training.
- Supporting the Management Team in providing solutions to operational concerns or problems in order to continually improve services delivered.
- Build strong relationships with carers, families and health professionals (liaising over the phone).
- Understanding of safeguarding and person-centred care.
- Managing care workers and performing field-based duties whenever necessary.
The Candidate
We are looking for candidates with the following skills and experience:
- QCF/NVQ Level 3 in management and/or Health Social Care certificate (preferred).
- Previous experience in care coordination, healthcare, or scheduling roles (Desirable).
- Excellent IT and administration skills.
- Strong attention to detail.
- This role requires a valid full UK driver’s license and access to your own vehicle due to the travel involved.
- Organisational and communication skills.
- Ability to work under pressure and manage workload.
- Excellent telephone manner.
As Care Co-ordinator you will be responsible to the Duty Manager.
Care Co-ordinator Benefits:
- Competitive salary.
- Holiday pay.
- Supportive working environment.
- Ongoing training and development.
- Pension scheme.
To Apply
If you feel you are a suitable candidate and would like to work for Hartley Home Care, please do not hesitate to apply.
Care Co-ordinator in Cornwall employer: Hartley Home Care Limited
As a family-run company with over 30 years of experience in providing care to our community, we pride ourselves on fostering a supportive and inclusive work culture in Camelford. Our employees enjoy flexible working hours, opportunities for professional growth, and a commitment to their well-being, making us an excellent employer for those seeking meaningful and rewarding careers in payroll administration.
StudySmarter Expert Advice🤫
We think this is how you could land Care Co-ordinator in Cornwall
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a Care Co-ordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to care coordination. Think about scenarios where you've had to manage schedules or resolve issues quickly, and be ready to share those experiences with confidence.
✨Tip Number 3
Show off your skills! If you have experience with tools like 'Birdie', make sure to highlight that during your conversations. Employers love to see candidates who are already familiar with the tech they use.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in the community.
We think you need these skills to ace Care Co-ordinator in Cornwall
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in care coordination and management. We want to see how your skills match the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Communication Skills:Since you'll be liaising with carers, families, and health professionals, it’s crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to reflect this ability.
Highlight Your Attention to Detail:As a Care Co-ordinator, attention to detail is key. Make sure to mention any experiences where you’ve successfully managed records or care plans. We love seeing candidates who can keep things organised and accurate!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hartley Home Care Limited
✨Know Your Stuff
Make sure you understand the role of a Care Co-ordinator inside out. Familiarise yourself with care plans, scheduling, and the importance of person-centred care. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your skills in care coordination, managing staff, or resolving issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate how you've successfully handled similar responsibilities.
✨Brush Up on IT Skills
Since the job mentions using 'Birdie', it’s a good idea to research this software or similar tools. If you have experience with care management systems, be ready to discuss how you’ve used them to improve efficiency and communication in your previous roles.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing training opportunities, or how they handle challenges in care delivery. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
