At a Glance
- Tasks: Coordinate care services and support staff to ensure high-quality care delivery.
- Company: Hartley Home Care, a community-focused care provider in Camelford.
- Benefits: Competitive salary, holiday pay, ongoing training, and a supportive work environment.
- Other info: Full-time role with opportunities for professional growth and development.
- Why this job: Make a real difference in people's lives while developing your career in care.
- Qualifications: Experience in care coordination and strong organisational skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Camelford, PL32 9PQ
Salary: Discussed at interview
Hours: Full Time 40 hours – Permanent
The Role
Hartley Home Care are based in Camelford, offering top quality care services in the community to our customers, helping our clients receive support in the comfort of their home. Due to continued growth, we are looking to recruit an experienced Care Co-ordinator to join our team. The Care Coordinator plays a key role within the office by ensuring high quality care is delivered safely and effectively to people within the community.
Responsibilities include:
- Maintain accurate records and assess and review individual care plans supervising, instructing, and supporting care staff in the field.
- Act quickly and efficiently to resolve any issues informing the relevant managers.
- Co-ordinate and rearrange care worker rotas and schedules (use of ‘Birdie’ is an advantage).
- Ensuring that rotas are adequately staffed and you are prepared to provide flexibility and cover any changes through sickness, holiday and training.
- Supporting the Management Team in providing solutions to operational concerns or problems in order to continually improve services delivered.
- Build strong relationships with carers, families and health professionals (liaising over the phone).
- Understanding of safeguarding and person-centred care.
- Managing care workers and performing field-based duties whenever necessary.
The Candidate
We are looking for candidates with the following skills and experience:
- QCF/NVQ Level 3 in management and/or Health & Social Care certificate (preferred).
- Previous experience in care coordination, healthcare, or scheduling roles (Desirable).
- Excellent IT and administration skills.
- Strong attention to detail.
- This role requires a valid full UK driver’s license and access to your own vehicle due to the travel involved.
- Organisational and communication skills.
- Ability to work under pressure and manage workload.
- Excellent telephone manner.
As Care Co-ordinator you will be responsible to the Duty Manager.
Care Co-ordinator Benefits:
- Competitive salary.
- Holiday pay.
- Supportive working environment.
- Ongoing training and development.
- Pension scheme.
To Apply
If you feel you are a suitable candidate and would like to work for Hartley Home Care, please do not hesitate to apply.
Care Co-ordinator in Camelford employer: Hartley Home Care Limited
Hartley Home Care is an exceptional employer located in the heart of Camelford, dedicated to providing top-quality care services within the community. We pride ourselves on fostering a supportive work environment that encourages ongoing training and development, ensuring our employees have ample opportunities for growth. With competitive salaries, holiday pay, and a strong emphasis on teamwork and communication, we are committed to making a meaningful impact in the lives of our clients and staff alike.
StudySmarter Expert Advice🤫
We think this is how you could land Care Co-ordinator in Camelford
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who might know about openings at Hartley Home Care. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching common questions for Care Co-ordinator roles. Think about how your experience aligns with the responsibilities listed in the job description, and be ready to share specific examples.
✨Tip Number 3
Show off your organisational skills! During the interview, highlight any past experiences where you successfully managed schedules or coordinated care. This will demonstrate that you’re the perfect fit for keeping things running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Hartley Home Care team.
We think you need these skills to ace Care Co-ordinator in Camelford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Care Co-ordinator role. Highlight your relevant experience in care coordination and any specific skills that match the job description, like your attention to detail and communication skills.
Showcase Your Experience:When detailing your previous roles, focus on your experience in healthcare or scheduling. Use examples that demonstrate how you've successfully managed care plans or coordinated staff, as this will resonate with us at Hartley Home Care.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key skills and experiences stand out. This makes it easier for us to see why you’d be a great fit!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Hartley Home Care Limited
✨Know Your Stuff
Make sure you understand the role of a Care Co-ordinator inside out. Familiarise yourself with care plans, scheduling, and the importance of person-centred care. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your skills in care coordination, managing staff, or resolving issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate how you've successfully handled challenges in the past.
✨Brush Up on IT Skills
Since the job mentions using 'Birdie', it’s a good idea to research this software or similar tools. If you have experience with care management systems, be ready to discuss how you've used them to improve efficiency and communication in your previous roles.
✨Communicate Effectively
Practice your telephone manner and ensure you can communicate clearly and professionally. Since you'll be liaising with families and health professionals, being able to convey information succinctly and empathetically is key. Consider doing mock interviews to refine your communication skills.