Care & Operations Assistant
Location: Camelford
Salary: £13.80-£14.25 per hour
At Hartley home care we are dedicated to empowering individuals to live safely, independently, and with dignity in their own homes. Our community care team delivers person-centred support
We are looking for a Care & Operations Assistant who can combine hands-on community care experience with vital coordination and administrative support for our daily operations.
The Role
This dual-role position splits your time between supporting clients in the community and helping our office/field operations run smoothly. You will be a vital bridge between our care staff, clients' families, and management.
Key Responsibilities
Community Care (approx. 50%):
- Provide compassionate, person-centred personal care, washing, dressing, and medication support to clients in their own homes.
- Assist with meal preparation, social calls, and companionship to maintain client independence.
- Observe and report any changes in a client’s health, well-being, or home environment to senior staff.
Operations & Coordination (approx. 50%):
- Act as a first point of contact for incoming telephone and email enquiries from clients, families, and healthcare professionals.
- Assist with staff scheduling, roster updates, and visit tracking using our care management system.
- Help maintain accurate, up-to-date digital and written care records in compliance with CQC/regulatory standards.
- Support onboarding admin, equipment/PPE tracking, and general office duties.
What We Are Looking For
- Experience: Previous experience in care, domiciliary support, or a coordination/admin role
- Values: A genuinely caring, patient, and reliable nature with a strong commitment to dignity and respect.
- Skills: Good IT literacy (basic Office/scheduling tools), clear communication skills, and strong organizational abilities.
- Requirements: Full UK driving licence and access to a reliable vehicle (essential for community visits), plus willingness to undergo an enhanced DBS check.
What We Offer
- Competitive salary
- Holiday pay
- Supportive working environment
- Ongoing training and development
- Pension scheme
To Apply
If you feel you are a suitable candidate and would like to work for Hartley Home Care, please do not hesitate to apply.
Care & Operations Assistant in Camelford employer: Hartley Home Care Limited Careers
Hartley Home Care is an exceptional employer, offering a supportive and family-oriented work environment in the beautiful areas of Bude, Holsworthy, Camelford, and Launceston. With over 30 years of experience in the community care sector, we provide comprehensive training and growth opportunities, including support for obtaining qualifications up to Level 5 in Health and Social Care. Join us to make a meaningful impact in people's lives while enjoying stable, year-round employment with a team that values compassion and dedication.
Contact Details:
Hartley Home Care Limited Careers Recruitment Team
