At a Glance
- Tasks: Make a real difference in people's lives as a Visiting Officer in Adult Social Care.
- Company: Join Hartlepool Borough Council, a vibrant authority dedicated to community improvement.
- Benefits: Full training provided, career progression opportunities, and supportive team environment.
- Other info: Dynamic role with the chance to impact your community positively.
- Why this job: Engage in varied tasks and help individuals manage their finances and benefits.
- Qualifications: Good communication skills, IT proficiency, and a full UK driving licence required.
The predicted salary is between 110660 - 135252 £ per year.
Hartlepool is a vibrant and energetic town with growing prospects. As an authority, we want to make Hartlepool the best it possibly can be and want dedicated, driven and committed staff to help us achieve that. If you are looking for a role where you can make a meaningful difference in the lives of others, there's an opportunity for a Visiting Officer to join Hartlepool Borough Council's Adult Social Care service.
The post is part of a Visiting Officer Development Scheme, which will provide a good opportunity for career progression within an experienced, supportive and successful specialist team within Adult Social Care. Full training will be provided. We are particularly interested to hear from candidates who have experience / meet the criteria for the development scheme at Band 9.
The role is incredibly varied, and no two days are often the same. Duties will eventually include:
- Completing financial assessments for non-residential and residential services
- Providing benefit advice to service users and supporting them with benefit applications
- Helping to manage the finances of individuals who do not have the capacity to do so themselves through legal appointment
- Arranging public health funerals, protection of properties, and boarding of pets when there are no other persons available to carry out the role
Good interpersonal and communication skills are essential, as is an ability to take responsibility for managing your own workload. You will also need to have good IT skills, including working with applications such as Word and Excel.
The post is subject to an enhanced DBS check plus barring list Adults check. A full UK driving licence with access to a car for work purposes is also required.
For further information regarding this post, please contact Janet Dickinson, Financial Services Manager, Adult Social Care on (01429) 523883.
Closing date: 23 August 2026, midnight. Interviews: 27 August 2026.
If you need help to complete the application form, then support is available from the Council's Jobs & Skills Service. You can contact the team by phoning 01429 868616 or by sending an e-mail to careers.service@hartlepool.gov.uk.
Further information on training to upskill and boost your CV is also available online at www.hartlepooljobsandskills.com.
Visiting Officer employer: Hartlepool
Hartlepool Borough Council is an excellent employer, offering a supportive work culture that values professional development and teamwork. With competitive salaries, hybrid working options, and a commitment to high-quality financial services, employees can thrive in a dynamic environment while contributing to the community's well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Visiting Officer
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Hartlepool.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Hartlepool!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Hartlepool, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Hartlepool or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Visiting Officer
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Hartlepool:Before hitting send, make sure to tailor your application specifically to Hartlepool! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Hartlepool
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
